• General

    • What is TNW Conference?

      TNW Conference is a technology festival that brings together international technology executives, top-tier investors and promising startups for two days of business and knowledge sharing – surrounded by some of the highest production values at any tech event on the planet. Over the past 13 editions TNW Conference has grown from a 200-person event to one of the leading technology events, bringing together 15,000 attendees a day and 3,500 companies from all over the world.

    • Who can attend the event?

      Anyone 18 or older with a valid ticket is welcome. Full conference passes aren't transferable between and during conference days.

    • What are the dates for TNW Conference 2019?

      We will announce the dates for TNW Conference 2019 soon. 

    • Where can I see the talks from TNW Conference 2018?

      You can see all talks from #TNW2018 here

    • Where can I find photographs from TNW Conference 2018?

      You can find a selection of photos on our Facebook page

    • Where can I see TNW Conference Code of Conduct?

      You can read our Code of Conduct here

    • Where can I find TNW Events Terms & Conditions?

      You can read our Terms & Conditions here

    • I’m interested in volunteering at TNW Conference 2019, how can I apply?

      In order to apply as a volunteer at TNW Conference 2019, you must be 18 years old or older at the time of the event, interested in tech and innovation – and determined to contribute to the overall success of the event. If the answer is yes to all, then click here to apply. 

    • How can I become a sponsor and/or exhibit at TNW Conference 2019?

      We’re glad you asked. Take a look at the Exhibit page or simply reach out to Markus (markus@thenextweb.com) and he will get back to you as soon as possible.

  • Tickets

    • How can I get a ticket?

      Tickets for TNW Conference 2019 aren't on sale yet. Our 2-for-1 ticket shop will open soon. Keep an eye on our website or sign up here to be notified. 

    • Can I order my ticket now and pay for it later?

      Yes, you can order your ticket now and pay it later by credit/debit card or Paypal or by bank transfer. When ordering your ticket and asked for payment, simply opt to pay later to be able to insert your billing details and download your invoice. After that you'll have 2 weeks time to complete your registration before your ticket gets cancelled. 

    • Can I transfer my ticket to another person?

      Yes, you can transfer your ticket to another person up until 2 days before the event through the order management link in your registration confirmation. Search for > Your registration to TNW Conference Europe 2018.

    • Can I buy a ticket now and choose the name of the person later?

      Yes, you can order tickets now and assign the names later through the order management link in your registration confirmation.

    • Can I share my ticket with someone else in between days?

      No, you will need to show a valid ID upon picking up your badge and wristband. Full conference passes can't be shared in between or during the day.

    • Is there a possibility to refund if I am not able to attend?

      We do not process refunds after the conference, but we can transfer your ticket to our next TNW Conference edition if we are able to verify that you were unable to attend. Please email us at conference@thenextweb.com for more information. 

    • Can you deduct the VAT since you are selling within the EU?

      To comply with EU law (Article 53 & 54 of the VAT Directive, to be specific!), we must charge VAT in the country where the event takes place.

    • How can I get a letter of invitation for a visa?

      Send an e-mail to conference@thenextweb.com to ask for the documentation. We require you to have paid for your tickets before we send you an invitation.

    • When is the latest I can purchase tickets online?

      Tickets for TNW Conference always sell out a few weeks in advance. Please don't wait too long with ordering your ticket if you are sure you want to participate. Ticket prices increase every two weeks until then.

  • Privacy

    • Where can I find your privacy statement?

      You can read through our privacy statement here

    • What are you going to do with my email address after I buy a ticket?

      Your name and email address is stored in Earlybird (our ticketing and registration platform) and Mailchimp. We’ll use it to inform you about updates regarding the conference, as well as provide you relevant information regarding future events. Every email you receive about events aside from the one you are attending includes an unsubscribe button. Simply hit that if you’d no longer like to hear about future events.

    • What happens to my personal details after the event?

      Aside from your name and email address, which are covered in the previous question, any other personal details are stored within the database for the specific event that you have attended – and only in that database. We keep a record of our attendees like any company keeps a record of customers. It’s necessary if we ever need to provide you a refund, or make declarations to the tax authorities.

    • I signed up for a workshop that's hosted by one of your partners, do they now have my details? Are they going to start spamming me?

      No. We will only pass your details to the host of a workshop if you consent to us doing so. When you sign up for a workshop, we ask you for consent to pass your name and email address to the host for follow-up communication and marketing purposes. If you don’t consent, we won’t pass them your information.

    • Will my details be passed to third parties without my consent?

      No. We will never pass your personal information to third parties without your consent.

    • But what about side events hosted by third parties?

      Still no. Third-party side events which use our registration system to run their event may require your personal information in order for them to manage your participation effectively. We will always inform you if this is the case before you sign up.

    • Can other attendees see my information?

      Only if you’ve agreed to make your information visible to them. For example, in our conference app and in the Earlybird dashboard, you will be invited to opt-in for networking services. If you choose to opt in, attendees will be able to see your personal information such as LinkedIn URL, name, job title and company.

    • What happens when someone scans my badge?

      When someone scans your badge, you’re added to their leads list in the conference app. Here they can see the same information that you’ve chosen to make available when onboarding. 48 hours after the conference, we’ll provide them with your name, job title and email address.

    • What happens if someone scans my badge without asking me first?

      If someone scans your badge without your consent, don’t panic. Email us at privacy@thenextweb.com with as much information about the situation as you can. We’ll help you ensure this data isn’t passed to the person in question.

    • Where can I find my scanned leads?

      You can download a csv export of your scanned leads from your ticket dashboard. Simply log in by navigating back to your ticket confirmation email to access this. 

    • Why do you need my LinkedIn details?

      We gather your LinkedIn information in order to populate your profile on the app and in our Earlybird dashboard networking services. Associating your profile with your LinkedIn account promotes trust amongst your fellow attendees, but this is completely optional.

    • How do I opt-out of receiving communications?

      If you would like to opt out of marketing emails, you’re able to do this from the privacy tab in your attendee dashboard. Simply log in by navigating back to your ticket confirmation email to access this.

    • How can I change my preferences about what I receive from TNW Conference?

      You can change your preferences for what communication you receive from us from the privacy tab in your attendee dashboard. Navigate back to your ticket confirmation email to access this.

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