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MERGE AND ACQUISITION
Salesforce to buy Cresta and bring its AI voice agents into Service Cloud
Cresta’s AI voice agents answer customer calls for Marriott, Comcast and Alaska Airlines. The deal follows Salesforce’s $5.7bn agreement for the customer messaging firm Braze and its plan to buy Rune.
INVESTORS AND FUNDING
Robot lamp maker Syncere raises $11M pre-seed led by a16z Speedrun
The $2,699 Lume is a floor lamp that folds laundry, and every unit shipped trains the company’s AI.
ARTIFICIAL INTELLIGENCE
German firm kabkin says over 100 B2B projects began as text prompts
Companies describe what a part should do, and kabkin’s engineers check feasibility within 24 hours. The Wuppertal firm draws on over 15,000 hinge and motion designs.
OPENAI
OpenAI hires former US Army Secretary Dan Driscoll for national security
Dan Driscoll will advise on how AI can strengthen national and cyber security, with a focus on US allies. He left the Pentagon in September after months of tension with Pete Hegseth.
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