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This article was published on September 13, 2015

Nest thermostats and security cameras hit by second outage in a week [Update: fixed]

Nest thermostats and security cameras hit by second outage in a week [Update: fixed]
Napier Lopez
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Napier Lopez

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Napier Lopez is a writer based in New York City. He's interested in all things tech, science, and photography related, and likes to yo-yo in Napier Lopez is a writer based in New York City. He's interested in all things tech, science, and photography related, and likes to yo-yo in his free time. Follow him on Twitter.

For the second time in less than a week, Nest’s systems have shut down, with many users unable to connect to their thermostats or security cameras.

The issue is similar to the previous outage, affecting both Nest’s Web and mobile apps. The company acknowledged the issue via its support account on Twitter:

Having two major extended outages in less than a week is a bit worrisome, especially considering Dropcams are largely used as a security device or child monitor.

Several parents have already taken to Twitter to complain about not being able to check in on their children.

If you own the thermostat, however, you can always adjust the temperature manually when you’re home.

Of course, outages bound to happen with any connected device, though the recent frequency is unfortunate. Nest says a fix is in the works – hopefully we won’t have to wait long.

Update 8:14 PM EST: 

Nest says service should be restored for everyone now.

Nest Support [Twitter]

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