![[Update: fixed] Nest faces outage, users can’t remotely access thermostats and Dropcams](https://img-cdn.tnwcdn.com/image?fit=1280%2C720&url=https%3A%2F%2Fcdn0.tnwcdn.com%2Fwp-content%2Fblogs.dir%2F1%2Ffiles%2F2014%2F04%2FNest_Thermostat_Away.jpg&signature=caac918450f2ec3262338449305f68c9)
Story by
Abhimanyu Ghoshal
Managing EditorAbhimanyu is TNW's Managing Editor, and is all about personal devices, Asia's tech ecosystem, as well as the intersection of technology and Abhimanyu is TNW's Managing Editor, and is all about personal devices, Asia's tech ecosystem, as well as the intersection of technology and culture. Hit him up on Twitter, or write in: [email protected].
Update: Nest says it’s fixed the issue now.
Nest’s systems are down right now, and as a result, many users are unable to remotely login to their thermostats and Dropcams.
The company is aware of the issue on its Web and mobile apps and is working on a fix.
We’re investigating a service outage with the Nest mobile and web app, and the team is working on a fix. Details to come.
— Nest Support (@nestsupport) September 8, 2015
If you own a Nest thermostat, you can still manually adjust the temperature. However, you won’t be able to access your Dropcam online until the problem is resolved.
You can keep an eye on Nest’s progress by visiting this status page.
The outage raises questions about how companies developing IoT and connected devices think about relying on the cloud to allow users to control products.
Developing…
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