Save over 40% when you secure your tickets today to TNW Conference 💥 Prices will increase on November 22 →

This article was published on August 18, 2016

PSA: The Samsung Galaxy Note 7 scratches *really* easily


The Samsung Galaxy Note 7 is the best phone I’ve ever reviewed. Unfortunately, there is one problem with I didn’t notice until recently:

It scratches really easily.

YouTuber JerryRigEverything puts phones through brutal durability tests, including scratches, bending, and… fire. Though it survived on the whole, the Gorilla Glass 5 panel did not cope very well with the first test.

Pretty much all other flagships on the market – including the S7 pair – use Gorilla Glass 4. They don’t scratch until around a 6 on the Mohs hardness scale – enough to survive having keys in your pocket and most metals.  Here’s a stress test on the S7 Edge, for comparison:

But the Note 7 is the first phone to use Gorilla Glass 5, advertised for its improved shatter resistance. It should withstand 80 percent of falls onto rough surfaces from shoulder height, or ~1.6 m. Unfortunately, it seems that came with a compromise to scratch resistance; it starts to show faint scratches at a level 3 – just a notch above plastic.

The 💜 of EU tech

The latest rumblings from the EU tech scene, a story from our wise ol' founder Boris, and some questionable AI art. It's free, every week, in your inbox. Sign up now!

You won’t want to keep keys in the same pocket.

This is particularly disappointing compared to something like the ShatterShield screen on the Droid Turbo 2 or Moto Z Force. That display takes deeper gashes at a level 3, but is completely shatter-proof, not just 80 percent. Moreover, the ShatterShield panel comes with a user-replaceable top layer should the scratches become too prominent. On the Note 7 you’re stuck with them.

I noticed a couple of (very small) nicks on my Note 7 after my review, which surprised me given I couldn’t think of any situations where it was in danger. Now I know why. I dropped it into my pocket with my keys by accident a couple of times, but always removed the keys immediately after realizing. Apparently, that wasn’t enough.

I’ll still personally take shatter resistance over scratch resistance, as I’d hate to put a case on a phone this well-designed and ergonomic. But you’ll definitely want a screen-protector.

Get the TNW newsletter

Get the most important tech news in your inbox each week.

Also tagged with