Gadgets & apps

This article was published on August 4, 2016

PSA: Intel’s Basis Peak wearables can burn your wrist, return yours now for a refund


PSA: Intel’s Basis Peak wearables can burn your wrist, return yours now for a refund Image by: Basis / Facebook
Abhimanyu Ghoshal
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Abhimanyu Ghoshal

Managing Editor

Abhimanyu is TNW's Managing Editor, and is all about personal devices, Asia's tech ecosystem, as well as the intersection of technology and Abhimanyu is TNW's Managing Editor, and is all about personal devices, Asia's tech ecosystem, as well as the intersection of technology and culture. Hit him up on Twitter, or write in: [email protected].

Intel is recalling every Basis Peak fitness tracker it’s sold since the wearable launched in 2014, over fears that the device may overheat and burn wearers’ wrists, or cause blisters.

The company, which was acquired by Intel in 2014, noted that it received reports of faults in only 0.2 percent of all devices sold. In spite of its best efforts, Basis wasn’t able to come up with a solution to the issue and is recalling the whole lot as a result.

Owners can expect to receive a full refund (including taxes and shipping) for the $199 Peak, the $299 Peak Titanium, as well as for all authorized accessories when they return the devices. In addition, all health data will continue to be available for export until December 31.

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That’s a bummer for fans of the fitness-focused wearable, which not only tracked body movement but also measured perspiration and skin temperature and also gained the ability to display notifications from your phone.

If you’re in the process of returning your Peak and wondering what to replace it with, your refund amount will easily cover the handsome $150 Garmin Vivomove or the minimalist $130 Fitbit Alta.

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