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This article was published on December 14, 2015

Are ISPs lying about internet speeds? New Yorkers are being asked to help decide

Are ISPs lying about internet speeds? New Yorkers are being asked to help decide
Amanda Connolly
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Amanda Connolly

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Amanda Connolly is a reporter for The Next Web, currently based in London. Originally from Ireland, Amanda previously worked in press and ed Amanda Connolly is a reporter for The Next Web, currently based in London. Originally from Ireland, Amanda previously worked in press and editorial at the Web Summit. She’s interested in all things tech, with a particular fondness for lifestyle and creative tech and the spaces where these intersect. Twitter

How many times have you tweeted or called your Internet Service Provider (ISP) to complain about the speeds you’re getting? It’s rare that the speed you get is what the company has advertized, so New York Attorney General Eric Schneiderman has decided to try and resolve this.

He is asking residents of New York to run a speed test on their connections and submit the results to his office.

Schneiderman said in a statement:

By conducting these tests, consumers can uncover whether they are receiving the Internet speeds they have paid for.

The three companies in the spotlight are Time Warner Cable, Verizon and Cablevision. The Attorney General asked the ISPs to provide evidence of whether the speeds being advertized are what households are getting in October.

The crowdsourcing of test results will allow Schneiderman to see for himself whether they are.

Anyone who wishes to submit their data should run the test on internethealthtest.org and take a screenshot before uploading on the Attorney General’s website with some additional information about the connection, provider and location.

➤ A.G. Schneiderman Invites New Yorkers to Submit Internet Speed Data as Part of Internet Provider Probe [New York State Office of the Attorney General via Reuters]