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This article was published on February 13, 2016

Apple offers replacement program for USB-C cables with ‘design issues’

Apple offers replacement program for USB-C cables with ‘design issues’
Bryan Clark
Story by

Bryan Clark

Former Managing Editor, TNW

Bryan is a freelance journalist. Bryan is a freelance journalist.

Today, Apple launched a worldwide replacement program for USB-C cables that were shipped with the 12 inch Retina Macbook, or purchased as stand-alone accessories before June 2015.

The replacement isn’t for all cables, as Apple claims only a limited number were affected by the design issue that could lead to intermittent or complete charging failure.

Cables with the issue can be identified by their labeling, which reads:

Designed by Apple in California. Assembled in China

Redesigned cables share the same text, but also feature a serial number.

Customers that supplied a valid mailing address at point of purchase will receive the cable automatically. Others can contact Apple Support, visit an Apple Certified Service Provider or any of the retail locations to get their cables replaced.

Apple USB-C Charge Cable Replacement Program [Apple via MacRumors]