Twitter’s rolling out new features to tackle trolls and crappy hashtags

Twitter’s rolling out new features to tackle trolls and crappy hashtags

Oh coveted mute button. The long-overdue, though recently enabled and then removed new feature from Twitter has finally made its official debut.

The ‘muted words’ feature allows users to filter out potentially disturbing content. And this time around, the tool extends to cyberbullying.

This new ability to report offensive material comes on the heels of a hotly contested US election, and users of the the already struggling social media network are threatening to leave unless more action is taken. Additionally, abuse is more acutely felt in notifications – where content you were not seeking out is directly sent to you. In addition to being able to control what you see on your timeline (unfollow, block, mute), Twitter is now expanding mute to other parts as well.

Twitter also let’s you report harassment and hateful tweets – so long as the tweet:

[T]argets people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability or disease.

To mute words or phrases, go to ‘Settings’ > ‘Notifications’ > ‘Muted words’.


To report an offensive tweet, simply click the chevron menu, and click ‘Report Tweet’. From there, you can learn more about the feature.


It’s unclear what will happen after one – or many – harassment reports are filed against an individual. But if anything is certain, Twitter is finally taking a stance against a growing number of spiteful and hateful posters.

And if Matt Harrigan’s recent departure from cybersecurity firm PacketSled hasn’t taught you anything about playing nice on social media, then I believe you reap what you sow… So mute away, Twitter. Mute away.

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