The company, which was acquired by Intel in 2014, noted that it received reports of faults in only 0.2 percent of all devices sold. In spite of its best efforts, Basis wasn’t able to come up with a solution to the issue and is recalling the whole lot as a result.
“This event was off the charts”
Gary Vaynerchuk was so impressed with TNW Conference 2016 he paused mid-talk to applaud us.
Owners can expect to receive a full refund (including taxes and shipping) for the $199 Peak, the $299 Peak Titanium, as well as for all authorized accessories when they return the devices. In addition, all health data will continue to be available for export until December 31.
That’s a bummer for fans of the fitness-focused wearable, which not only tracked body movement but also measured perspiration and skin temperature and also gained the ability to display notifications from your phone.