25 underrated books on persuasion, influence and understanding human behavior Gregory Ciotti 9 years ago
The customer is mostly wrong: How to use “No” to keep your competitive edge Gregory Ciotti 9 years ago
25 unconventional business books you won’t see on most bookshelves (but should) Gregory Ciotti 9 years ago
Creating customers for life: 50 resources on loyalty, churn and customer retention Gregory Ciotti 9 years ago