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MERGE AND ACQUISITION
Salesforce to buy Cresta and bring its AI voice agents into Service Cloud
Cresta’s AI voice agents answer customer calls for Marriott, Comcast and Alaska Airlines. The deal follows Salesforce’s $5.7bn agreement for the customer messaging firm Braze and its plan to buy Rune.
INVESTORS AND FUNDING
Robot lamp maker Syncere raises $11M pre-seed led by a16z Speedrun
The $2,699 Lume is a floor lamp that folds laundry, and every unit shipped trains the company’s AI.
ARTIFICIAL INTELLIGENCE
UiPath will charge per document for its new finance AI agents
UiPath’s ready-made procurement and invoice processing agents arrive in early 2027, with customers paying per document processed. The company showed them at its FUSION event in Dubai.
ARTIFICIAL INTELLIGENCE
Google will switch off Gemini for school students unless schools opt in
Its Guided Learning mode, which nudges students towards answers instead of giving them, is coming to Classroom and Search.
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