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Oh memories. There’s nothing quite like writing something like this where I get to walk down the path of the past and remind myself of what it was like the first time that I held any number of the devices about which I’m getting ready to write. We’re talking about the history of the smartphone, so sit back, grab a drink and let’s reminisce.
Smartphone or Feature Phone?
Here’s where we have to start, because the line is blurry. Would the Sidekick be considered a smartphone? Yes, by some people’s standards. But to others it was just a feature phone with a cool keyboard and a few other features. For the sake of argument, let’s say that a smartphone would need to have not only keyboard function (be that physical or on-screen), but also some basic “digital assistant” features, too.
Taking that definition, we have to go all the way back to 1992 and the introduction of the IBM Simon.
The Early Days
IMB had big plans for the Simon, but they never really panned out. The phone, however, was likely just too advanced for its day. It included a touchscreen, operated by stylus, that would let you send and receive fax messages. But it also of course had a notepad, an email client and a calendar. Without a doubt, the Simon was the first smartphone, but it would retire before gaining fame.
Ericsson was the first brand to actually coin the phrase “smartphone”, with the release of its GS88 in 1997. By all accounts, though, Nokia actually beat Ericcson to the finish line a year earlier with what many consider to be the quintessential smartphone, the Nokia 9000 Communicator.
I remember, in fact, watching promotional spots on TechTV in about 2001, where a later version of the Communicator (dubbed the 9500) was being advertised. It was the first of the Nokia smartphones to carry a color screen, setting it apart in the race.
In the years that would follow, from 1996 to 2011, the Symbian OS would be the world’s leader for smartphone operating systems. Ericsson’s R380 was the first phone to ship with the OS, which (due in no small part to its open-source nature) would gain popularity around the world, only to be unseated by Android earlier this year.
Fast forward to 2001 and we see Palm OS, BlackBerry OS and Windows CE coming onto the scene. Palm had a respectable position in the market during this time, after releasing the Kyocera 6035, the basic form factor by which the rest of Palm’s line until the advent of WebOS would continue.
The design was so popular, in fact, that mobile manufacturer Handspring copied the idea for the release of its PalmOS-based Treo, a brand which would eventually become synonymous with Palm through the greater part of its life.
Thus also began the era of choosing a phone depending upon the requirements of where you worked. Some IT departments refused to work with anything other than BlackBerry, setting up RIM to take a formidable hold over the corporate world for years to come. Still others, however, were fans of the Windows CE format, which interfaced exceptionally well with desktop Windows installations, though the glory would be short-lived.
The fatal mistake for Windows-based mobile phones came in the fact that Microsoft offered two flavors. Windows CE was more of an “entry-level” OS, often separating itself from Windows Mobile by being offered on devices that were of lower capability. Windows Mobile, conversely, was modeled to look like something from the desktop version of the OS, and had the open door of allowing developers to create applications for the phones.
Unfortunately, Windows Mobile never really took off as it was intended. As of 2010, it held the 5th position in the market and Microsoft has focused the Windows Mobile brand toward the enterprise.
Android, iOS and Today
It might seem that we’re skipping a few years here, but that’s somewhat intentional. Devices changed pretty drastically between 2002 and today, but the operating systems were largely unaffected. That is, at least, until 2007.
When Apple Inc. introduced the iPhone, it was the first real change that we saw in the market since the market was born. Smartphones had always been seen more along the lines of something that business people used, and Apple did a rather magnificent job translating the idea over to something that a consumer would desire.
Initially, however, the iPhone and its platform were seen to be entirely too closed (an argument that persists today, but for different reasons) because it lacked the ability to have third-party applications installed. It wasn’t until six months later that the ability to add third-party apps was introduced.
Quietly, however, another operating system was stretching its wings. Android, an open-source project which would eventually be backed by Google, made the promise of a reliable, robust operating system that could be installed onto any number of devices.
In 2008, HTC signed up to be the first manufacturer to make Android phones after the backing of the project by Google. Soon after, the OS got considerable attention from other manufacturers, including Samsung, LG, Motorola and many more.
The defining factor of success for smartphones, over the years, has been not only in their ability to run well, but also to give access to extended capabilities via third-party apps. Undoubtedly, Apple’s App Store carries the lion’s share of applications, but Google’s Android Market is growing quickly.
To the detriment of almost every manufacturer, however, smartphones are also a breeding ground for frivolous lawsuits. From 2009 to today, in fact, there have been over 100 notable cases covering everything from multitouch gestures to 3G technologies. Interestingly, the name that has avoided much of this has been Microsoft. Or, at least its Windows Phone product.
Windows Phone is the most recent of mobile operating systems, as of the time of this writing. Taking a completely different approach to its interface, it has managed to avoid the ire of Apple and Google, finding success on its own worth rather than copycatting others.
One-time powerhouse Nokia is now manufacturing Windows Phones, having removed itself from the smartphone market otherwise. The first Nokia/Microsoft collaboration is the much-lauded Lumia 800, a device that TNW’s own Matthew Panzarino said could pull him away from his beloved iPhone.
Both Apple’s iOS and Google’s Android boast high customer loyalty numbers, and pre-release sales of the Microsoft Lumia 800 would lead one to believe that it will enjoy the same. It’s been a long road to get us to where we are today, but the history of the smartphone is an interesting journey. What does the future hold? You can be sure that The Next Web will be there, documenting every step along the way.
What were the biggest phones of the history that we might have forgotten? Sound off in the comments.



















I'm so much on the same page as Matthew Panzarino and I'm too replacing my iPhone 3GS for a Nokia Lumia 800. Finally another phone next to the iPhone where somebody has thought about the design and finally some enhancements to the UI instead of the worn out icon based iPhone. This is just not another copy of the iPhone. Here is an article I wrote about why I'm going Nokia. Be warned. Since I have a lot of bad things to say about the almighty Google. Which I think is the most flawed ecosystem among all mobile platforms.
Why I’m Replacing My iPhone With Nokia Lumia 800 And Why Android Is No Option
http://www.mmncs.com/2011/12/why-im-changing-from-iphone-to-nokia-lumia-800-and-why-android-is-no-option/
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LikeI realize that this was just meant as an overview, but that doesn't excuse factual errors. (NOTE: This will be a long post and it apparently exceeds the unspecified character limit of this site, so I'll be splitting into pieces. There really should be some indication of the character limit....)
Specifically, you say "The fatal mistake for Windows-based mobile phones came in the fact that Microsoft offered two flavors. Windows CE was more of an “entry-level” OS, often separating itself from Windows Mobile by being offered on devices that were of lower capability. Windows Mobile, conversely, was modeled to look like something from the desktop version of the OS, and had the open door of allowing developers to create applications for the phones."
That is completely wrong. Windows CE was first used in Handheld PCs back in 1997 or so, meant to compete against Palm Pilots. Its UI was almost identical to Windows 95/98, with an icon-based desktop, task bar, menu bar, Start menu, etc. As far as I know, it was never used directly in a phone (although I suppose that it's possible that somebody used it directly).
Steve
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LikeWindows CE worked very well in Handheld PCs, landscape format devices with physical keyboards, but less well in portrait format devices without physical keyboards (the Palm-Size PCs Microsoft introduced to compete more directly with Palm's portrait, keyboard-less devices). With smaller screens and fewer horizontal pixels, the task bar was cramped, and adding a virtual keyboard icon down there made it difficult to use.
Microsoft solved that problem in 2000 with the Pocket PC OS, a user interface shell running on top of Windows CE. It moved the menu bar to the bottom of the screen, the Start menu to a Windows icon at the top left and pretty much eliminated the task bar. The Pocket PC OS evolved into Windows Mobile in 2003, but it never really looked like desktop Windows as you claimed -- Windows CE did. (For the record, I have two Handheld PCs, one running Windows CE 1.0 and another running Windows CE 2.0. I have also had numerous Pocket PCs, including phones, so I know what I'm talking about. You can see the devices I've had and read more about my PDA and smart phones on my History page at http://history.svpocketpc.com/)
The Pocket PC OS was actually included in phones before morphing into Windows Mobile. Toshiba had one (the 2032, I believe) running the Pocket PC 2002 OS with their own phone support. Microsoft eventually created the Pocket PC Phone OS (Pocket PC with built-in phone support), which was included in many phone models from companies like Hitachi, Samsung, HP, Palm and so on.
However, Pocket PCs were comparatively large devices and didn't generally have physical keyboards or keypads. Before Apple introduced the iPhone, the trend was moving toward making phones smaller, with screens less than 3" diagonal. To make smaller devices, Microsoft came out with the Smartphone 2002 OS, which didn't support touch screen devices and was intended to be navigated using physical keypad buttons like old-school cell phones. The Pocket PC Phone OS and Smartphone OS may be what you were thinking of when you said there were two OS flavors, but both ran on top of Windows CE. Both had fairly good developer support, too.
Steve
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LikeI also disagree with some other statements, like claiming that having two flavors was Microsoft's "fatal mistake", although that's a matter of opinion and it certainly did confuse some consumers as both flavors were called Windows Mobile, but software from one couldn't necessarily run on the other. Both flavors sold fairly well, pretty much killing off Palm OS on phones. In fact, Palm eventually licensed Windows Mobile and started selling Treos using WM (the Treo 700 was the first, I believe). Eventually Palm developed Web OS, which was very interesting but didn't do well in the market. Palm was eventually bought by HP (which seems to have killed Web OS after failing to sell phones and tablets using it).
I would also disagree when you said, "Unfortunately, Windows Mobile never really took off as it was intended. As of 2010, it held the 5th position in the market and Microsoft has focused the Windows Mobile brand toward the enterprise." While the latter sentence is certainly true, the former isn't. As mentioned, Windows Mobile pretty much drove the final nail in the Palm OS coffin and I believe that WM phones held second place in U.S. marketshare, trailing only BlackBerry phones from RIM.
What killed Windows Mobile, in my opinion, were two factors. First, OS development pretty much stagnated after Microsoft "beat" Palm. Second, and probably more important, after Apple introduced the iPhone, Microsoft was very slow to respond in producing a more touch-friendly OS that worked well on capacitive touch screens.
Finally, I think your claim that "Handspring copied the idea for the release of its PalmOS-based Treo" is a bit misleading. Handspring was founded by key Palm employees, and saying they "copied" Palm makes it sound like they stole from Palm when in fact they probably helped Palm develop things in the first place. In fact, Palm eventually purchased Handspring.
Steve
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LikeI remember the first Smartphone I ever owned was a Nokia 6600. It was a wonderful phone for it's time. I still have it and I have no intentions of getting rid of it.
I really bought that phone for it!s camera and related features, I didn't know what Symbian was back then. I don't know how I discovered I coud install applications to that ohone, but I did and I installed so much stuff, I considered my phone the most powerful phone in history, haha.
I used that phone for years (from 2004 till 2009), when I finally replaced it with an iPhone. I will never forget the wonders that Nokia 6600 did for me.
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LikeiPhone user, iOS is rock solid. Not impressed with Android and I'm surprisingly impressed with Windows Mobile Phones, Microsoft has been hiring designers that "get it".
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LikePablo Couldn't agree more about Windows Phone. I actually quite like Android, I just don't like any of the handsets that run it.
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LikeConversation from Twitter
DJStoney thx for the RT mister