President Obama Holds Twitter Town Hall Meeting

5 strategies behind awesome customer service on social media

More and more, consumers are turning to social media platforms for customer service. Now, it's brands' turn to seize this opportunity.


Facebook introduces Save, a new bookmarking feature to help tame your News Feed


How to create a social media marketing plan from scratch

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Xiaomi Unveils $13 Fitness Band


Foursquare Reveals New Logo and Previews Overhauled App

O2 Launches Country's Biggest Ever Flexible Working Pilot

12 Things Product Managers Should Do in Their First 30 Days


Understanding Your Social Media Personality and Audience

Social Media Site Twitter Debuts On The New York Stock Exchange

Should Twitter Filter Your Feed?

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In China, Mobile Becomes Number One Way of Going Online