President Obama Holds Twitter Town Hall Meeting

5 strategies behind awesome customer service on social media

More and more, consumers are turning to social media platforms for customer service. Now, it's brands' turn to seize this opportunity.

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Facebook introduces Save, a new bookmarking feature to help tame your News Feed

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How to create a social media marketing plan from scratch

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Xiaomi Unveils $13 Fitness Band

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Foursquare Reveals New Logo and Previews Overhauled App

O2 Launches Country's Biggest Ever Flexible Working Pilot

12 Things Product Managers Should Do in Their First 30 Days

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Understanding Your Social Media Personality and Audience

Social Media Site Twitter Debuts On The New York Stock Exchange

Should Twitter Filter Your Feed?

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In China, Mobile Becomes Number One Way of Going Online