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This article was published on February 23, 2012

    Web host NameZero rebrands as Dotster with increased focus on customer support

    Web host NameZero rebrands as Dotster with increased focus on customer support
    Jon Russell
    Story by

    Jon Russell

    Jon Russell was Asia Editor for The Next Web from 2011 to 2014. Originally from the UK, he lives in Bangkok, Thailand. You can find him on T Jon Russell was Asia Editor for The Next Web from 2011 to 2014. Originally from the UK, he lives in Bangkok, Thailand. You can find him on Twitter, Angel List, LinkedIn.

    US-based domain hosting firm NameZero has announced a rebrand that will see it change its name to Dotster and place greater emphasis on customer support.

    In an email to its customers, the company confirmed that there will be no major change to the service that it offers, and it says that domain registration data and services will continue to remain secure. Customers will be able to use the same log-in details as before when visiting dotster.com, and namezero.com will stay online while users adapt to the change.

    The company has moved to introduce a new toll-free assistance number that is available 24 hours per day, 7 days a week. The firm is also promising to make “more frequent upgrades to products, tools and hardware.”

    Customers will notice the change on future bills and correspondence will come from Dotster, and all statements and communications via email will also come branded under its new name.

    The only aspect that will change for customers is their email addresses, which will migrate over to Dotster.com as part of the rebrand.

    Full details of the change can be found at the website here.

    Image: Shutterstock user Sebastian Duda