Study shows social media users want to leave their echo chambers

A recurring complaint about social media is that it fosters “echo chambers,” where people are encouraged to consume only content that reflects views they already hold. These bubbles of positive affirmation have been blamed for the spread of fake news, and are the subject of serious concern for those who use social media regularly.

But there’s some good news: If the data in one recent study is anything to go by, the average social media users might not be opposed to outside views, especially if they trust the source.

Social media agency The DataFace put together an experiment wherein they’d test receptiveness to political content. They surveyed a total of 1,400 people of various ages, with a mix of self-identified liberals, conservatives, and moderates. Each person would be shown 8 videos — 3 from liberal sources, 3 from conservative sources, and 2 which were non-political in nature (kittens, for example).

In order to best simulate the experience of social media, study author Oliver Gladfelter told participants they could skip videos at any point they liked. After they’d watched all of the videos, he asked them to judge the source’s trustworthiness, and whether the material had changed their viewpoint.

According to DataFace’s findings, liberal and conservative viewers were almost equally willing to watch a video from the opposite political persuasion to the end. As a company spokesperson explained:

It seemed as though self-identified liberals watched all content at roughly the same rate. They watched 50% of vids across the board. Conservative viewers watched conservative videos more, but not to a statistically significant degree.

Perhaps not surprisingly, the non-political videos had the best views across the board.

Older viewers were more likely to watch videos they perceived as credible, though people of all generations apparently skipped past an Infowars video very quickly. While only 16 percent of respondents said the videos changed their viewpoints, that number rose the more credible the video in question was perceived.

Last year, Mark Zuckerberg expressed anxiety about echo chambers on Facebook leading to a loss of understanding. He said that simply presenting articles containing different opinions didn’t seem to work on most people:

Research shows that some of the most obvious ideas, like showing people an article from the opposite perspective, actually deepen polarization by framing other perspectives as foreign. A more effective approach is to show a range of perspectives, let people see where their views are on a spectrum and come to a conclusion on what they think is right.

Perhaps the key is to let the reader — or viewer, in this case — make their own decision to watch the alternate perspective in question.

The Next Web’s 2018 conference is just a few months away, and it’ll be ??. Find out all about our tracks here.