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This article was published on March 22, 2017


Nintendo offers fix for Switch but won’t admit it’s broken

Nintendo offers fix for Switch but won’t admit it’s broken
Rachel Kaser
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Rachel Kaser

Internet Culture Writer

Rachel is a writer and former game critic from Central Texas. She enjoys gaming, writing mystery stories, streaming on Twitch, and horseback Rachel is a writer and former game critic from Central Texas. She enjoys gaming, writing mystery stories, streaming on Twitch, and horseback riding. Check her Twitter for curmudgeonly criticisms.

Nintendo, officially, doesn’t have a problem with Switch Joy-Cons. It does, however, have a fix for the problem it, uh, doesn’t have?

By and large, the Switch is a big hit — Nintendo is even doubling production to get more consoles on the shelves. But it has had its problems, including the widespread issue with the left Joy-Con, which de-syncs from the console randomly.

Of course, Nintendo isn’t calling it a “problem” or any other word which might have a negative connotation. In a statement to Kotaku, it said the following:

There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation (emphasis mine) has resulted in wireless interference with a small number of the left Joy-Con.

Despite its protestations to the contrary, Nintendo must know on some level that something is broken, because the company’s offering to fix it for free. Anyone can send their controllers to Nintendo directly after consulting customer support.

CNET sent a defective controller to Nintendo for the fix. Before-and-after pictures show the fix is a small piece of conductive foam to the side of the Joy-Con.

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