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This article was published on August 15, 2012

National Rail Enquiries announces one million app downloads, three months after its UK launch


National Rail Enquiries announces one million app downloads, three months after its UK launch

Back in May, we reported on the launch of National Rail Enquiries’ real-time mobile apps for UK travelers. And well, it seems it has proven pretty popular, with a million downloads under its belt since launch.

The app features most of National Rail Enquiries’ online tools, such as a real-time journey planner and live departure boards, reeling in up-to-the-minute information about disruptions and stations. Customers can also access relevant station information through the journey planner which includes links to more detailed information than what’s available on National Rail Enquiries’ mobile website. Heck, it even has a ‘wake-me-up’ alarm which alerts passengers when they reach their final destination.

“Over one million people have downloaded the app in just a few weeks, demonstrating we are giving customers the information they need, in the way they want it,” says Chris Scoggins, Chief Executive of NRE. “We are constantly seeking feedback from our customers and will continue to develop our services to provide passengers with innovative tools to access real time information about rail travel in the UK.”

In addition to the native apps, National Rail Enquiries also provides passengers with real time information through its mobile website and live updates through its Twitter feeds.

The National Rail Enquiries app is free to download from the App Store and Google Play, with an ad-free upgrade available for £4.99.

When Transport for London (TfL) announced back in 2010 that it was opening its bus and London Underground data for developers to access, a steady stream of apps began to emerge from the developer underworld, as we’ve seen already.

There’s BusIt London, the mobile-friendly Web app, and Bus Guru providing live bus times and optimum routes. Then there’s TubeTap which lets delayed commuters claim refunds automatically. Let’s not forget Commuter, which we’ve previously written about, bringing us a step closer towards the ultimate public transport app.

NRE has also developed an app for Samsung, LG and Phillips TVs.

➤ National Rail Enquiries: Android | iOS

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