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This article was published on June 24, 2011


Google publicly responds to FTC antitrust investigation: ‘We do what’s best for the user’

Google publicly responds to FTC antitrust investigation: ‘We do what’s best for the user’
Martin Bryant
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Martin Bryant

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Martin Bryant is founder of Big Revolution, where he helps tech companies refine their proposition and positioning, and develops high-qualit Martin Bryant is founder of Big Revolution, where he helps tech companies refine their proposition and positioning, and develops high-quality, compelling content for them. He previously served in several roles at TNW, including Editor-in-Chief. He left the company in April 2016 for pastures new.

News broke yesterday that the FTC was looking to launch an antitrust investigation into Google. The company has just publicly responded to the FTC on its blog, stating:

“Yesterday, we received formal notification from the U.S. Federal Trade Commission that it has begun a review of our business. We respect the FTC’s process and will be working with them (as we have with other agencies) over the coming months to answer questions about Google and our services.”

The company admits that it doesn’t yet know what the FTC’s exact complaints are, but also lists a number of points in its defence nevertheless, saying it does what’s best for the user, provides the most relevant answers as quickly as possible, labels advertisements clearly, is transparent and concentrates on ‘Loyalty, not lock-in’.

Given that Google doesn’t yet know what the FTC’s beef is, this is clearly a scattergun “We do no evil” initial defensive move by company to set out its stall.

Your move, FTC.