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This article was published on October 23, 2013


Google is investigating user reports saying Gmail is down in Latin America (Update: fixed)

Google is investigating user reports saying Gmail is down in Latin America (Update: fixed)
Emil Protalinski
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Emil Protalinski

Emil was a reporter for The Next Web between 2012 and 2014. Over the years, he has covered the tech industry for multiple publications, incl Emil was a reporter for The Next Web between 2012 and 2014. Over the years, he has covered the tech industry for multiple publications, including Ars Technica, Neowin, TechSpot, ZDNet, and CNET. Stay in touch via Facebook, Twitter, and Google+.

At around 10:00 AM EST today, some Gmail users started reporting the service was down for them, possibly limited to the Latin America area. 40 minutes later, Google confirmed the issue and said it was looking into it.

gmail_service_disruption

The Apps Status Dashboard has marked Gmail with a “Service disruption” message that reads as follows: “We’re investigating reports of an issue with Gmail. We will provide more information shortly.”

Update: As a workaround to access Gmail, try Using a VPN.

Update at 11:45 AM EST: Google says the issue was fixed at 11:34 AM. See the statement below.

The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
This issue affected users in South America.

See also – Google apologizes for 11 hours of Gmail issues affecting 29% of emails, blames dual network failure

Top Image Credit: Johannes Eisele/Getty Images

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