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This article was published on October 4, 2021

Facebook, WhatsApp, Instagram, and Messenger are all DOWN (Update: they’re back)

Twitter is still alive

Facebook, WhatsApp, Instagram, and Messenger are all DOWN (Update: they’re back)
Thomas Macaulay
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Thomas Macaulay

Writer at Neural by TNW Writer at Neural by TNW

Update: All services are back online after an outage that lasted over five hours. To the 3.5 billion users who depend on the apps, Facebook says “sorry.” The company states its engineering teams confirmed that the root cause of the outage was a “faulty configuration change.” It also claims no user data was compromised during the outage.

In news that will surely be greeted warmly at Twitter HQ, Facebook, Instagram, WhatsApp, and Messenger have all gone down in a huge global outage.

Tens of thousands of users have reported issues accessing the four Facebook-owned platforms, according to the DownDetector website.

Reports of problems began flooding in at around 17.30 CET. Since then, many users have been receiving error messages when they try to access the services. The issues appear to have been caused by a Domain Name Server (DNS) failure.

In a tweet, Facebook said that it was aware of the issues and was “working to get things back to normal as quickly as possible.” Instagram and WhatsApp both made similar announcements on — you guessed it — Twitter.


The outage caps a rough start to the week for Facebook, which was already reeling from a whistleblower’s accusations that the company consistently “chooses profits over safety.”

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