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This article was published on October 14, 2015

Apple pushes further into social media with Twitter account for Apple Music support

Apple pushes further into social media with Twitter account for Apple Music support
Owen Williams
Story by

Owen Williams

Former TNW employee

Owen was a reporter for TNW based in Amsterdam, now a full-time freelance writer and consultant helping technology companies make their word Owen was a reporter for TNW based in Amsterdam, now a full-time freelance writer and consultant helping technology companies make their words friendlier. In his spare time he codes, writes newsletters and cycles around the city.

Apple has historically shied away from social media, but recently started to leverage it more with the adoption of Snapchat and Twitter as a way to get the word out about Apple Music and App Store apps.

Today the company has expanded that further, offering support for Apple Music over Twitter via a new @AppleMusicHelp account.

Between 6 AM and 8 PM PDT, you’ll be able to get help with Apple Music specific questions, though the account will direct you to its normal support page for any other queries.

The account only has a few tweets so far, but it’s already happily helping out users with issues this morning.

It’s likely we’ll see other Twitter accounts from Apple in the future, as it slowly brings more of its services onto social media.

Apple Music Help [Twitter, via 9to5Mac]

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