Join us at TNW Conference 2022 for insights into the future of tech →

The heart of tech

This article was published on December 26, 2013

Amazon giving out $20 gift cards to those affected by Christmas delivery mishap from UPS and FedEx

Amazon giving out $20 gift cards to those affected by Christmas delivery mishap from UPS and FedEx Image by: Matthew Lloyd
Ken Yeung
Story by

Ken Yeung

Ken Yeung is a reporter for The Next Web based in San Francisco, CA. He carries around a big camera & likes to write about tech, startup Ken Yeung is a reporter for The Next Web based in San Francisco, CA. He carries around a big camera & likes to write about tech, startups, parties, and interesting people. Follow him on Twitter, on Facebook, and Google+.

If you’re one of the countless customers who ordered Christmas presents from Amazon, but never received it, then the online retail giant wants to make up for it … with a $20 gift card. Geekwire reports that in an apparent act of penance, Amazon will also be refunding shipping charges to those customers who didn’t receive their packages by yesterday.

Amazon chalked up the delivery nightmare to several factors, including the shortened holiday season, higher-than-expected demand, and weather. Of course this comes as the company announced that 1 million customers signed up for its Prime membership in just one week.

Christmas delayed: Amazon offers $20 gift cards, refunds shipping charges after UPS and FedEx problems (GeekWire)

Photo credit: Matthew Lloyd/Getty Images