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MERGE AND ACQUISITION
Salesforce to buy Cresta and bring its AI voice agents into Service Cloud
Cresta’s AI voice agents answer customer calls for Marriott, Comcast and Alaska Airlines. The deal follows Salesforce’s $5.7bn agreement for the customer messaging firm Braze and its plan to buy Rune.
ARTIFICIAL INTELLIGENCE
AI inference startup Fal doubles its value to $16B in a $1.3B round
Demand grew so fast that Fal had to limit customers this summer. Now it is buying more computing power.
ARTIFICIAL INTELLIGENCE
UiPath will charge per document for its new finance AI agents
UiPath’s ready-made procurement and invoice processing agents arrive in early 2027, with customers paying per document processed. The company showed them at its FUSION event in Dubai.
ARTIFICIAL INTELLIGENCE
UK AI minister says a serious cyber breach is ‘extremely likely’
Kanishka Narayan says government bodies and companies are underprepared as AI tools make hacking faster.
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