Last week, we gave Nokia props for its mastery of Twitter with a zing against rival BlackBerry, but we’re now rescinding those points after the @NokiaNZ account tweeted a simple “F*** you” today.

Screen Shot 2013 11 26 at 3.32.58 PM 520x259 Nokia loses all its social media points with F*** you tweet [update]

As you’d expect, the post has since been deleted. We can think of a few explanations for it, such as hacking, a disgruntled employee, an account mixup, or a practical joke gone awry, but whatever it is, Nokia isn’t going to be winning the Internets today. We’ve reached out to the company to see if we can find out what happened.

Update: Nokia has posted an apology:

Thumbnail credit: MARTTI KAINULAINEN/AFP/Getty Images