As reported by TechCrunch, Facebook is tinkering with a new feature called “Highlight” that allows you to pay actual money to make sure that more of your friends see your status update.
While I’m not shocked to see any company, especially Facebook, testing anything to bring in a stream of revenue, I’m concerned that this is just another example of the company pushing the social envelope simply “because they can”.
“The most awesome stage”
Last year, Facebook's VP of Design thought the TNW Conference main stage was the best she'd ever been on.
In his piece about the feature, TechCrunch’s Josh Constine posted an update:
I understand what Facebook was going for with this. Sometimes you have a post you really need people to see, like “I need a kidney donor”, “I’m renting out my apartment”, or “I’m moving to New York, come say goodbye tonight”
That’s the moment where I knew that Facebook was heading down a direction that it probably shouldn’t. The company has this way of explaining any feature with “real world examples”. The fact of the matter is that some of the social discourse that people participate in on Facebook isn’t real at all. Some of it appears to be manufactured and cyclical to the point where it basically becomes a game.
With this Highlight feature, you’d now be able to pay money to play the game:
Is this real life?
Let’s take a step back and look at the example of “I’m moving to New York, come say goodbye tonight”. I’m going to ignore the kidney example because it’s a bit ridiculous and over the top in my opinion, and there are very capable organizations to assist with that.
If you’re moving to New York and want to throw yourself a party, you could surely use Facebook to invite people. If someone were to ignore it, shouldn’t we take that as they simply don’t want to come or can’t come? I mean, you could *gasp* call your friends and let them know you’re moving too. By paying money to highlight a post about a party you’re throwing for yourself, what does that say about how we view friendships and how we make ourselves appear online? It’s sad.
At some point in society, quantity overtook quality when it comes to personal relationships. I personally feel like that’s a detrimental trend, even though I participated in it at one point. Don’t get me wrong, Facebook has many tools that keeps me closer to people that I care about, it’s just the tools like this that are aimed at artificially bringing me closer to people that bother me.
When you’re talking about throwing down actual dollars, the “game” changes completely. We all know that advertising on the Web doesn’t work as well as has in the past, and that’s for a reason: when things are artificial they have less impact. This Highlight feature is artificial and will have less impact, although it will reach more people. That’s advertising, folks. Companies pay millions of dollars to “advertise” to millions of people in hopes that thousands respond.
I don’t want to see our personal relationships turn into a poke-and-pray game with money behind it. I’d rather spend more time connecting to people on a very personal level and start pushing the noise aside. Maybe that’s because I’m getting older, and hey, what do I know.
Do I blame Facebook for trying something new out? Absolutely not. I do however know for a fact that since over 900M people use the service, it’s very easy to use that influence to direct people in whichever way Facebook sees fit.
Our own Harrison Webber had this to say about it:
To me this isn’t any different than real life. If you pay for attention on Facebook, it’s just like paying for attention in real life. In other words, everyone likes the rich kid
He has a point, but paying for signals is way different than paying for friends in my opinion.
Let’s hope this thing never sees the light of day. If it does, then Facebook just gave me more noise to filter through without proper tools to do it. Path is looking better and better every day.
What do you think about it? Tell us in the comments!