As I am sure is the case with you, if I charged my family by the hour for the tech support that I provide, I would be a very wealthy person. Happily for all of us who are stuck providing free assistance to the unlistening over the phone, Windows 8 has a little tool called ‘refresh’ that should make our jobs easier.
This refresh functionality will take a computer, keep all the user’s data, and reinstall Windows while holding that information to the side. Then, with a fresh Windows install in place, the data goes back in, and no one is the wiser. It’s actually that cool:
Refresh functionality is fundamentally still a reinstall of Windows, just like resetting your PC as described above, but your data, settings, and Metro style apps are preserved. We have a solution to help you with your desktop apps, too, which I’ll talk about a little later.
The coolest part about Refresh is there’s no need to first back up your data to an external hard drive and restore them afterwards.
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If that didn’t make you pretty darn happy, you don’t have enough inept relatives and friends. There are few things wrong with a computer that a fresh Windows install can’t fix, and this tool should make the process comically simple. So much so, that you can dictate it over the phone. I just want to know why Windows 7 didn’t get the same treatment. You can read more on the nuts and bolts here.
To conclude, we have a side note. Windows Phone used to be called Windows Phone 7 Series. The same cutting down will occur with the term ‘Metro style apps.’ It will become ‘Metro apps.’ Can we just jump to the end of that chase now?