If you write anything on the internet, from tweets and Facebook status update to the hundreds of words I publish every week, you’re going to encounter some very assertive/aggressive comments and – to put it mildly – some chuntering idiots.
I’ve developed lots of strategies to deal with the slurry of dumb negativity, while also trying to sieve out the genuine criticisms and valid arguments. Recently, I’ve gone old school and turned to Sun Tzu.
“This event was off the charts”
Gary Vaynerchuk was so impressed with TNW Conference 2016 he paused mid-talk to applaud us.
The Chinese military strategist, philosopher and warrior died centuries before the Web came online, but the ideas outlined in his classic manual ‘The Art of War’ are surprisingly applicable to the online world.
The good tactician plays with his adversary as a cat plays with a mouse.
It’s easy to take a swing at a provocative comment in the same vein, but if you do, your enemy is winning. They’ve got the response they were craving to begin with. Respond with studied calmness and they’ll be skittering in their chair with frustration.
Hold out baits to entice the enemy. Feign disorder, and crush him.
Don’t be afraid to leave a hook in a trapdoor in a comment, a dangling clause just to befuddle the person you’re debating with. If they’re dumb, they’ll take your bait.
As circumstances change, one should modify one’s plans.
Move with the debate. Don’t be intransigent. Accept good points and seize remorselessly on stupid ones.
Without constant practice, the general will be wavering and indecisive when the crisis is at hand.
The only way to get good at online debate is to get involved a lot. Reply to any reasonable comment and the odd unreasonable one. Spar often and your counterpunches will be more powerful.
What enables the wise to strike and conquer, and achieve things beyond the reach of ordinary men, is foreknowledge.
When you’re writing something that is likely to provoke comment – particularly aggressive or seemingly irrational comment – think about how readers and drive-by assholes will respond. Strengthen your positions before you publish. Argue with yourself before you have to argue with others.
Do not enter into alliance with neighboring princes until acquainted with their designs.
Be cautious of people who are seemingly on your side. Online, as in war, allies can swiftly become adversaries. Look carefully at the previous comments and behaviour of individuals who suddenly seem on your team.
Concentrate your energy and hoard your strength.
Make your arguments, defend your points but don’t allow your energy to be sapped by people who only want to insult you. Wrestling in mud with the pigs is pointless – you get filthy and the hogs enjoy it. Kick out from the standing position and realize when you’re done.
Actually want to read ‘The Art of War’? Project Gutenberg has it for free. And thanks to @ApplyArtofWar for existing and reminding me to write this.
Feature image credit: The Churning