Voice over IP (VoIP) provider Jajah has announced it will be shutting down on January 31, 2014. This means Jajah.com and Jajah Direct services will no longer be offered, and users will not be able to make any more calls.
Existing Jajah users will be able to use their account normally until the kill date, but new registrations meanwhile are no longer being accepted. You can also apply for a refund of any balance remaining on your account prior to the service closing by submitting a request to customer support (processing time is 30 days).
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Jajah was founded by Roman Scharf and Daniel Mattes in 2005. In December 2009, Telefonica announced that Jajah had been bought by its subsidiary Telefónica Europe. Four years later, and the service is now on its way out the door.
There is one small wrinkle though; the announcement also comes with the following note from the FCC:
The FCC will normally authorize this proposed discontinuance of service unless it is shown that customers would be unable to receive service or a reasonable substitute from another carrier or that the public convenience and necessity is otherwise adversely affected. If you wish to object, you should file your comments as soon as possible, but no later than 15 days after the Commission releases public notice of the proposed discontinuance. Address them to the Federal Communications Commission, Wireline Competition Bureau, Competition Policy Division, Washington, DC 20554, and include in your comments a reference to the § 63.71 Application of Telefonica Digital, Inc., d/b/a/ Jajah. Comments should include specific information about the impact of this proposed discontinuance upon you or your company, including any inability to acquire reasonable substitute service.
In other words, if you’re passionate about Jajah, you’ve got two weeks to try to save it. Otherwise, all the information you need is in this FAQ.
Top Image Credit: AlbertoOg