Thanks to a helpful suggestion from a source at Facebook, I’ve discovered a wealth of unread private messages that I’ve never seen before on my profile. And yes, as a social media editor, I’m aware that I probably should have known about this obscure messaging section ages ago, but after tweeting out the incident, it appears that many share my embarrassment. It is to those still oblivious to the feature that I reveal the following.
There is apparently an “Other” folder under your Messages section in Facebook. According to my source, this is where Facebook puts “spammy” messages and acts as a sort of junk folder for the private content others might send you through the network. Should you choose to respond to these messages, future conversations initiated by that user will be sent to your default messages folder instead.
If you’re still having trouble finding this section, here’s a screenshot to help you along:
Bam. You are so welcome. Have fun digging through spam and junk mail to find some hidden gems — a few of my followers on Twitter have uncovered hundreds of unread messages. As for me, I’ve been lucky enough to discover mail from angry girlfriends upset that their boyfriends have been trying to chat me up through Facebook (along with the actual messages from their supposed significant others). Yikes. One big thank you goes to Facebook for filtering that drama out of my digital social life.
While I’d love to blame Facebook for once again dubiously introducing a feature that many of us apparently remain unaware of, I will instead take responsibility for this one. As for readers of The Next Web with previous knowledge of this section, pat yourself on the back — you were one step ahead of me, and this is supposed to be my job. Oops.
Edit: Another source at Facebook updates that messages in your Other folder aren’t necessarily “spam”, but are actually messages sent to mailing lists and broad distribution groups, along with messages from people who aren’t friends or friends of friends. You can check out Facebook’s original post on the topic here.
Find all the latest social media news and discussion every day at TNW Social Media.


















hello? thats something thats always been around… whats wrong with you and you do what for a living?> pathetic…whatever.
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LikeThanks for this information. I found many unread messages, the disconcerting thing I found is that I cannot delete them. The "x" on the right is an option to Archive the messages. It seems the good folks at Facebook wish to keep the spam and other messages.
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LikeApparently you can only delete one by one, by opening each message and then selecting "delete messages" from the Action pull-down menu. It takes three clicks to delete one message/conversation, geez!
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LikeLuckily I end up checking these things because down in that region are other things that are going on.like meteorology groups such as GOES-R Proving ground and Meted/COMET which are meteorology education things I am involved in. Usually for me it has messages I have sent ocassionly I have taken one of those messages and put it up in a wall post etc. By the way what is Google+ and is it worth paying attention to. Kind of get tired of those things that jump out of their niches to try to "rule the world". Is Google+ like this? In my opion Bing certainly is. @Tane Tacnyon @Tim Pierce
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LikeThanks for the tip. I only had one message in there... :(
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LikeWow. I found a bunch and only a couple of them are spam. A lot of them I socialize with on a regular basis. I wonder what determines if it is spam or not. Thanks for the tip!
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LikeWhat made me laugh was that one of the messages was allegedly from the Facebook administrators, so who decides what is spam and what isn't?
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LikeThanks for the tip...while I did have more than 100 messages in there, 90% of them were junk that I could've gone without seeing.
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LikeI hadn't noticed the 'other' folder and had 23 messages in there. While the majority were from groups I had joined, one of those was actually a genuine personal message from the group administrator, another was from a friend of a friend, and another from a penpal from my childhood days! So not really what I'd call spam.
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LikeI knew about this folder already, I've just let it sit there because every time I look at it, it's all advertisements and junk. I have hundreds in there, and it's all from pages I've "Liked." Not a single one from an actual person. I just assumed that's what it was for.
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LikeWake up people! I thought this was going to be a great eye-opening secret that I would never have found or something....but no. As soon as you open the main Messages folder, you can actually see the "Other" folder, and how many message you have - how have so many people missed it?!
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LikeWow..... I just found about 200 messages in my FB..... Awesome Post!
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LikeI knew of this section as I used to send messages to my 'likers' - however upon research most people said they don't read the emails in this section...or as you say didn't even know it was there!
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LikeI only had 14 over the last two and a half years. I wouldn't mind so much if they actually were junk or spam, sadly they have managed to filter out 12 messages from people on my Friends List. Maybe it's more random than you thought...........
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LikeI have two messages under other, both of which I put there.
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LikeHolly Shitake Mushrooom!!!! I have 100+ messages in there; many recent ones from new Fans of my fan page.... You are a life saver - THANKS A MILLION!!!! (wow! this is soo messed up - so many of us never get messages...)
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Likethanks a bunch!I have over 100
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LikeWow! I have more than 100 messages in that "other" folder. The biggest wake-up call for me is that this is where all the messages from businesses I "like" have gone. Why is it a wake-up call? Because I myself have a small business and just realized that sending info to your fans this way is no longer a particularly effective way to get your message across. And although one's inclination is to think that Facebook has done this to save users from spam, in reality, it's just another way for them to convince businesses that the only way to get their message across is by advertising...
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LikeThank you for this - I had no idea Facebook was doing this. I looked through and found some firm booking enquiries for our B&B at http://facebook.com/VillaRoquetteFrance which I had never replied to, therefore losing the business - a few of the mails Facebook had junked for me were spam, but the vast majority were good and relevant - I have been busy apologizing for hours to mails months old
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LikeOof. Thanks for this. One was from someone at MTV asking if I'd come in to discuss collaborating on creative projects. From AUGUST. Awesome. Of course they decided to use FB to reach me after an article in the LA Times re: my social media guru-ness... Le sigh.
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LikeAfaik. Its also the place your Facebook email arrives when you're using Facebook email. Thats the way I discovered this section anyway.
Didn't notice it was the FB PM spam section till you guys mentioned it! Thanks!!
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Likemy buddy's ex-wife makes $75 hourly on the internet. She has been laid off for 8 months but last month her paycheck was $8902 just working on the internet for a few hours. Read about it here http://tinyurl.com/6f2otv4
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LikeWow, that was a surprise! Can't believe I didn't know about it. Thanks for the heads up!
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Like@alishba zahi
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LikeOh yeah i keep forgetting about that...it's just so damn small...
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LikeI knew about "Other", but having just checked, there are messages from people, rather than Pages. One is a guy purporting to be from Nigeria, which he probably is, but we know what that's all about. While the other is a research student from a local university, which is a shame, because I may have been able to help her.
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LikeThe others box was there from long after the Messaging System got upgraded. It even shows the Unread count but unless you check your Original Inbox, The others box count doesnt show up and it mostly tracks non spam messages too.
Sherilynn Macale Already you have got so much of spams in your 'Other' box :P I think you should blur out your FB Email ID :)
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Likei found it 2 days back..
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LikeYup. Discovered that about 3 months ago when I won tickets from a local ticket company. I entered in the usual 'comment for your chance to win.' In the comments, she told me I won, but never said how she'd contact me. I figured it would be through a private message, but never saw one in my inbox. I emailed the company, and they replied back that she sent her contact information to me via a facebook message. I searched around for awhile and BAM! There it was... hidden away...
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LikeWow! Thanks for "opening my eyes". I really had hundreds, some of them valuable, most of them spam, of course, but it's outrageous that Facebook is not reminding people and pointing out to us to check that "other" folder.
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LikeNikolay Kolev Exaaactly.
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LikeWow..I would have never found that on my own..lucky most of it WAS spam...lol...thanks for posting!
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Likestaylor I know, right?! It's apparently been around for several months now. The world needs to know. Ha.
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LikeYup. Discovered that about 3 months ago when I won tickets from a local ticket company. I entered in the usual 'comment for your chance to win.' In the comments, she told me I won, but never said how she'd contact me. I figured it would be through a private message, but never saw one in my inbox. I emailed the company, and they replied back that she sent her contact information to me via a facebook message. I searched around for awhile and BAM! There it was... hidden away...
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LikeDaniel Doelling Yes! It's freaking HIDDEN, right?! Ridiculous. Hahaha. I'm happy to be sharing this "face palm" knowledge with the Internet.
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LikeSherilynn Macale Maybe your word will allow others to discover some exciting freebies now!
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LikeDaniel Doelling Haha! Not everyone is as lucky as you, Daniel.
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LikeSherilynn Macale True, true. I've been told I'm a very lucky person.
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LikeI work for a ticketing company and this explains why we've had several problems with contest winners not responding to our messages about free tickets. Damn.
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LikeConversation from Facebook
Facepalm. This was advertised heavily in their introduction to messages. RTFM. There is great documentation. People are just nitpicking. The other tab is for messages that are not from /people/. That's the whole point. Gets it out of your main feed.
... facebook is getting better with these things in the next version .... i like the stuff i see in the developer version ... :-)
This is exactly the kind of thing that's starting to anoy me about Facebook. It's got so complicated and fragmented nobody knows how to use it anymore. If I had never seen Facebook before I would hate to be a new user.
Nope, didn't miss anything. I discovered the folder when Facebook last introduced changes to its messaging service. I agree it's a bit odd. Typical Facebook thing...
YES. I reported it on Facebook but they didn't respond.
I had 40, including one from...would you believe...Facebook. Sigh.
Yes, but not hunders!
YES!