Garrett Heath is a technology storyteller with Rackspace.


While working on an article about responsive design, I realized how frustrating it is when companies design for a desktop only experience. I use a laptop for much of my Web browsing, but when I’m on the go it drives me nuts when there is a poor mobile experience.

This got me thinking about some of the other UX blunders that make us all want to pull out our hair. A poorly designed website has real impacts, whether page views or sales—faster than Facebook acquiring a billion dollar company, we bounce away to another with a better user experience.

Here are seven things that will drive your users crazy.

1. Requiring users to signup before browsing your site

Nothing gets people’s blood boiling as much as having to signup for an account before they can view a website. Sure, this is one way to build out an email list, but think about how many folks you’re losing.

1 tarantino peace 7 Web design disasters that drive people crazy

2. Forgetting about multiple screens

This may come as a shock, but people no longer browse the Web only on their desktop. I know… shocking.

Stop cramming down a desktop experience on the small screen and start developing for mobile. In the long run, it’s better to give your users flexibility.

2 Barney 7 Web design disasters that drive people crazy

3. Having ridiculous forms to fill out

No one likes filling out lengthy online forms, especially on a smartphone.

When possible, eliminate fields or trim down options that are unnecessary—if you don’t ship outside of the US eliminate the country field all together.

3 forms 7 Web design disasters that drive people crazy

4. Using hard to read or cutesy fonts

You want people to be able to read your website and take you seriously, right? Your font is your first impression so don’t make a bad choice.

Leave Papyrus and Comic Sans back in the first grade—it’s time to grow up.

4 little kids laughing 7 Web design disasters that drive people crazy

5. Implementing a Search bar that sucks

When the Web was a disjointed collection of pages and sites, people had low expectations for search results. That’s no longer the case.

Onsite search functionality that returns results that 1999 wouldn’t even be proud of incites the ire of your users.

5 can crushing kid 7 Web design disasters that drive people crazy

6. Bombarding the reader with a wall of text

The Web is a visual medium. It’s more glossy magazine than dusty novel.

Break up the text on your site with graphics, photos and videos. Not doing so will incite a yawn fest for your readers.

6 dog yawning 7 Web design disasters that drive people crazy

7. Displaying your products with low-res images

If you operate an e-commerce store, the Web is your showroom. So don’t have grainy product images that are the size of postage stamps? Not only should your images be high quality, offer multiple product views for your shoppers.

7 magnifying glass 7 Web design disasters that drive people crazy

What other UX blunders do you absolutely despise? Share in the comments below!

Don’t miss: The best ways to use GIFs and cinemagraphs for business

Top image credit: Flickr/bryanburke