With the recent release of Timeline, Facebook continues to sink its teeth into our personal lives. And while the redesign is a welcome change, there are some glaring issues that can’t be overlooked.
I don’t blame Facebook’s design team by any means. It’s the upper management that’s definitely falling behind on their aesthetic and user experience priorities. But what is Facebook doing wrong? Here’s why Facebook’s Timeline needs some serious work:
1. Monotony
I share a lot of links, and now that some time has passed, my Timeline is starting to look repetitive and spammy. Sharing great content is the responsibility of the user, but Facebook really needs to play a role in keeping your feed interesting — something it has never done.
Layout variety for posts, perhaps in a way similar to Flipboard or Jux (where I previously worked), could turn a repetitive list of links into a slightly more interesting list of links. Shaking things up by slightly altering elements (e.g.: background color) as you move backwards in time is another way to make Facebook less painful to use.
2. Hospital Color Scheme
It’s interesting to note that many of the most successful web companies emphasize blue, including Twitter, Tumblr, Myspace and Skype. But my profile makes me sad and sleepy, because Timeline reinforces Facebook’s palette in the same spirit of a hospital waiting room. I’d love to see a white background, higher contrasting colors and some grays to keep everything neutral.
Take a look at the Maps subpage, where my distaste for Bing Maps is now at an all time high. The places I’ve visited should be interesting for me, but Facebook’s presentation is full on dull; the opposite of what I’d expect from a company that could bank $1b in net income this year.
3. Ads Like Adwords
Google’s most profitable product is also its ugliest. Adwords ads look like the kind you’d expect from the back of a tabloid, yet they’re littered all over the web. Facebook has taken note, and continues to bore its users to tears with archaic ads. Sure they’re predictable, non-intrusive and profitable, but there’s still plenty of room for improvement.
4. Overflow
There’s simply too much sharing on Facebook to make looking back in time worth while. Facebook needs to develop a method for detecting the importance of a post to keep the whole scrapbook notion from falling apart. For the ‘Likes’ subpage, there’s never going to be anything intimate about the ‘like’ verb, which means there’s no real benefit to browsing ‘Likes’ over time. Sharing ‘life events,’ on the other hand, keeps the entire Timeline concept afloat, and I believe Facebook already gives manually marked life events priority.
5. Static Subpages
It’s almost like Facebook designed its new Subpages pages to be ignored. The ’About’ page, for instance, feels terribly static and disconnected from the main Timeline. The ‘Friends’ page replicates the features of the search bar, and the ‘Map’ page is a disappointment. The ‘Photos’ page has definitely been improved from the last design, but the navigation is still unintuitive, and causes hesitation while going back and fourth between albums.
6. High Expectations
In order to take advantage of all Facebook’s new features, users have to change their behaviors. Facebook wants its users to share every possible detail, including everything from the songs they hear (though Spotify) to the news they read.
Intimate sharing, like births and deaths, are among the hyper-sensitive details that now seem to be expected, and for tons of people, this is just uncomfortable.
7. Asking for Protest
Facebook has a history of confusing its users with redesigns. In the end, there’s no need for a website that connects you with friends to have a learning curve. Twitter’s most recent redesign led to a ton of changes, but the new look is intuitive enough to prevent mass confusion.
I’ve had the Facebook Timeline for a few months now, and don’t get me wrong; it’s the right step towards a very profitable direction. The Timeline is built to engage users for longer than ever and pulls in more data than any public government census (think how happy advertisers are). Facebook just needs to keep an eye on quality before it bloats itself to death with too much content.
In case you’re not sure what’s changed with the Timeline, you should check out this complete guide.
What’s your critique on Facebook’s Timeline? Let us know below.


















i think the Timeline is Amazing
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LikeIt's been done before - I worked at a social network that offered a timeline feature for a while, and there have been several start-ups providing online timelines - and I think the only thing that will make this successful is the sheer size of Facebook. Some love the concept, most are indifferent, a few are upset by it. Privacy concerns are increasing, not decreasing, so only those deeply invested their personal online presence are going to make this meaningful.
Perhaps the most interesting aspect will not be the actual timelines, but the nature of things people are willing to share, and the behavior and demographics of those doing so. This means that Facebook is not going to get the most value from adding FB users who want this feature, but absorbing data about existing users who opt in.
P.S. I read somewhere that blue is preferred more by men than by women, and the author's interpretation was that the prevalence of popular blue web sites was evidence of the patriarchal nature of society. But working with PhotoShop's colorblindness views, I see that blues seem to be the colors least affected by color blindness, with yellows a close second. Perhaps it's something in the nature of vision. Yellows and that particular yellow-green are colors we neurologically respond to as "alert" colors. Perhaps their consistent opposite (in color wheel terms) of that is something we like, simply because of its contrast to the alert shade, and it's consistency across most types of vision, including the two most popular versions of colorblindness.
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Likedont share your view on this one. FB isnt forcing or even asking you to post anything. free...remember. the changes are fine its something a little different to look at. anyone that has had anything to do with computers since the 80's ought to be quite used to changes...they happen at a pretty fast clip. So get used to it. hospital colors huh? I suppose you would rather have it look like myspace? is that site still up BTW?
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LikeMike Mullis Facebook is the second most popular site on the planet, making it fair game and completely relevant for a design critique. Keep in mind that my entire piece is suggesting more changes (aka revisions) to a redesign: "And while the redesign is a welcome change, there are some glaring issues that can’t be overlooked."
Also, saying Facebook's design is better than myspace is really no excuse. If an independent design firm can create something that looks amazing, so can Zuckerburg. Just because Facebook sucks less doesn't mean it can't still improve.
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LikeTimeline = It is time to stop sharing your life, share anything, but your personal life.
The new MAP tool and the COVER picture are nice.
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Likei think the timeline should be a seperate option on someones page so that if you want to know more about them you can click into it just like u can with photos I dont think it should be the first page you come to when you click on their profile.
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LikeIt's just "too much".
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LikeI agree with the most of the above.
But, there's one thing - the most of my friends DO NOT use Timeline as it is supposed to be used. I mean, none of my friends are geeky enough to use it like me and the rest of us 'geeks' - they do not add Life Events, they don't keep their 'Likes' organized (ie. they like EVERYTHING, so their profile is really messed up), they do not care about their 'About' page etc.
About the sub-pages: yeah -- I noticed they are pretty bland, especially 'Friends' and 'About' pages. I feel like they spent 10 minutes making each of them. There should be more interactions.
In overall, I love Timeline (especially how Facebook has it in mind - the ad for Timeline is pretty, well, emotional) - but there's just one thing I really don't like: tagging. If I add a Life Event for a new family member (eg. I got a brother today, so I wanted to make a Life Event) - I can't enter his name because Facebook says it's obligatory to tag that person. My family won't be crazy to make an account for a new-born baby, right?
I love changes, why you may ask? Because without any changes, product becomes boring and dull. Imagine Google being the same as in 90s and 00s... Thanks, but no, thanks.
Great article, keep them coming!
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LikePlus: I noticed how some parts of old profile are visible in Timeline - especially when you edit Education and Work info on About page & when you edit your Favourites on Likes page. Was it that hard to make an overhaul of those UI elements? Doubt so.
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LikeConversation from Twitter
RGA Agree that the color schemes are sad. Gmail just made theirs even more depressing with grey. Why no happy themes? R designers blue?
laurabower edwardboches What's not to like???
danthompson_TN Did you read the article, silly rabbit?!:) edwardboches #facebook #timeline
MarzanoSocial I think Facebook might struggle here, as established users might not like that much change, and yes it does need it.
Conversation from Facebook
it looks cool or interesting upto a certain span of time...and you get bored of it and starts missing the old layout..
That's because you pundits stole it's thunder.MONTHS before roll out..I still actually find it a bit cool
timeline looks like fotolog.com with some extras! the beginning of an end...
But a fan of Feltrons work
Totally unreadable.
its boring.. nothing new.. just design change..
LOVE it!
A new and unique approach but it will take time to adopt a new kinda habit whether its good or bad. Lets see but i still dont have any idea how to change my Groups and feels a lil hard to scan the ZIG-ZAG Layout. But i still Love FB for its awesome approaches to make our Connectivity Easy. Thanks Mark :)
i've heard its scary-maybe someone can check out why one cant write notes
I can't write notes with Timeline!
Looks nicer on the iPhone app than it does in desktop Google Chrome, WTF.
Like!
Bonjour Path aquisition
LOVE it!
the tune-up is undo! harharhar
Big improvement
it is amazing, so powerful that scares a little bit 'cause can have all my info :O
i hate the fact that it just copied the idea of www.plurk.com . But I think it fits facebook fine.
love it, especially the map feature.
But yea, trying to go back and find/look at something is really impossible.
Spontaneously disliking it (a lot).
I dig it. I have had it since the beginning of October though. I'm used to it.
Like it.