Walking up the stairs to Highlight‘s offices in San Francisco you pass by a bigger startup, Zimride, and then end up a just a single table with two chairs. In one is Paul Davison, who puts you at ease instantly by welcoming you in and getting you to talk about how you meet people.
I’ve seen this story before. When Twitter was getting going it was a small team of folks, not much bigger. When I first saw Instagram it was two passionate entrepreneurs sitting around a low-cost table at Dogpatch labs in San Francisco.
But don’t be disarmed by Paul’s soft-spoken ways, he, and his competitor, Glancee‘s CEO, Andrea Vaccari. These two guys are competing for the often famous “King of SXSW.”
People Discovery at SXSW
You remember the 2007 SXSW, right? Twitter dominated that. In 2009, Foursquare and Gowalla did. In 2011, group texting did. This year’s SXSW will be dominated by this new genre of “people discovery services.”
What do these two do? Well, you could watch the two videos I’ve shot of these two to see a demo, but basically these two show you information about people who are close to you.
Now, you could say that other apps, like Banjo or Sonar do the same thing. That would be true, and in Banjo’s case, they have 600,000 users, more than 60x the estimated users of Highlight.
But don’t be fooled. These two apps are very different. These also are very early stage apps. In other words, they will work great in places like San Francisco and SXSW, but if you are using them in a rural town they won’t work well. But that was true of Twitter and Foursquare when those two first came out, too (and most people told me I was an idiot for using both, but now have largely gotten on board).
What makes Glancee and Highlight different and better than Sonar or Banjo? Well, Sonar shows you locations around you and all the people checked into those locations via Foursquare.
Requiring people to check in, instead of just always showing you a new list of who’s near you, is quite different and not nearly as useful or fun (although I still use these other apps, in addition to the new ones). Banjo is more of an aggregator and shows you people too far away to really be fun or actionable, not to mention it feels much colder and there isn’t the messaging capability that the two newer apps have.
Why am I hyper bullish on these two?
Because there are three use cases that are still unsatisfied at SXSW:
- Finding people to hang out with.
- Learning more about the people who are standing next to you at parties.
- Knowing when your friends are nearby.
Turn on Highlight or Glancee and you’ll see people within a few feet of you (in my experience Highlight is best at this, and even shows where the other person is located on a little map). These apps then show you stuff about the people around you. Friends in common. Interests in common. Oh, yeah, Facebook is required for both of these apps to work.
Already most of you have written off these apps, right? You should. For now. Why? Because they only are valuable if people around you are using them. At SXSW there will be a ton of people. Why? Both of these apps are spreading through the San Francisco “tech bubble” influencer networks very quickly. Last night when I signed in I saw a half dozen VCs just within a block of my location on Higlight. These apps are being picked up by tech industry insiders faster than any other app I’ve seen in recent memory.
That’s remarkable, because they really don’t have many viral features. They don’t spam your Facebook news feed. They don’t tweet on your behalf. I can name a bunch of apps that are horrid in that regard. Heck, even Microsoft’s Bing now autospams my Facebook feed. These apps are totally silent. Why? Because they know that they really need to earn your trust because they are completely over the freaky line.
The freaky line
What’s the freaky line? The line at which people get freaked out by what the service does.
This is actually why these apps won’t be matched by Facebook or Google or any big company. Imagine if Facebook turned on a feature like Highlight. It instantly would be derided as being way over the freaky line – they’d change the ‘privacy contract’ that we have with those older companies so much that they just wouldn’t be able to keep anyone happy. But a startup is different.
Last night I spent four hours with Highlight’s Davison learning about his coming plans and also talking about the stats he’s seeing. Anecdotally I am seeing people stay logged into Highlight all day long. That matches what Davison’s server logs are showing “I don’t even believe my own stats” Davison says, but it’s easy to see that real people are on and using it. I’ve messaged a bunch of people on the service and they always get answers.
So why will these two apps be so hot at SXSW? Well, when you’re walking down Sixth Street in Austin, new names will pop up on Highlight. You can see their titles. Their hometown. Their interests, er, Facebook likes, and how many they have in common with you. Where they are. Which friends you have in common on Facebook. Then you can message them with something like “I noticed you like the Next Web, I’d like to meet you, can we do that?” I’ve done this dozens of times walking around San Francisco and it hasn’t failed yet to get a meeting.
Which one is better? Well, they both are planning major updates in the next week or so to ensure their status as “The SXSW app of 2012,” but today they both have some advantages over the other, even though so far I like Highlight slightly better.
Pros for Glancee
- Glancee is available on both iPhone and Android. Highlight is only on iPhone.
- Glancee has nicer photos of each user.
- Glancee doesn’t show any maps of where people are (that’s both an advantage, because it doesn’t freak people out about privacy as much, but it’s also a disadvantage to Highlight because that’s one of my favorite features).
- Today Glancee is better on battery life because it doesn’t need to be so exact on GPS location.
Pros for Highlight
- Quicker UI. Sometimes Glancee takes quite a few seconds to pop up with people tiles. Highlight is almost always faster and that speed makes the app more addictive and something you can flip open more times during the day.
- Little maps show you where you met someone. Really great for going back in time. “Where did I first meet Paul Davison?” can be answered in Highlight, not in Glancee.
- Simpler and nicer UI. Glancee’s current version has three tabs across the top (next version has two) but they still look ugly compared to Highlight’s UI.
Anyway, these are two apps that are the ones to watch at SXSW. We’re talking about other apps to use over on Google+ here and here, so we’ll keep tracking the hottest apps and report on how things went in Austin.
Oh, and if you bump into me because of these two apps, remember to look at my interests first so we’ll have something to talk about. “Hey, Scoble, you like Skrillex too?” Yeah, I do. Let’s go play!
➤ Glancee






















I feel like that all of the "hottest" apps that get buzz at SXSW the past few years have all had the same core idea: sharing, sharing, sharing -- http://blog.rockupied.com/2012/03/14/sharing-a-recap-of-sxsw-2012/
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LikeTo be honest I am dubious about whether or not there will be any winners in this space in their current form. In as much as I can measure public response to my own actions, the use case is too limited. It would likely be great at large events like Coachella, a business conference or SXSW but that's a niche within a niche. As a regular city dweller, as soon as the initial "Hey! Cool - I can see people!" wore off, I never opened it again and had no real interest in doing so.
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Likeseem to be a ton of these recently including pearescope, peeriscope, overnear, qrio.us and Intro not to mention the "older" ones likes Nearverse and Sonar. Although the ones that are more explicit in when and why you'd use them seem like the potential winners. Shouldn't they all plug in AllJoyn or similar?
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LikeThis two apps are great I have them all installed, and so far, highlight works a bit better -- maybe it has more users.
While " who is nearby" is interesting and useful, "what's nearby" is even more fun and useful. We create an iPhone app named "Discoverful" (in AppStore) exactly for this. You can visit http://itunes.apple.com/us/app/discoverful/id491629649 to get the app and try it.
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Likemave99a hey mave99a, where are you guys based? in US or Europe? I downloaded the app, totally diggint it so far! - Shiva http://oObly.com
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LikeThere is also Buddha- available on iOS and Android. You can check us out at http://BuddhaTheApp.com. Buddha acts as a meta-network, aggregating the 5 major social networks, and gives the user complete privacy along with a variety of tools (txt, group message, filters based on matches or friends). Buddha is all about displaying Commonality and serves up the information in a variety of ways (lists, status displays, map, etc.) so that users can connect with others all around the world. Buddha will be at SXSW too.
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LikeThere's anybody going to "Startup Spotlight" Event on SXSW march 9 at Hilton's ??
:S
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LikeHey Robert - nice article! You probably haven't heard of the just launched app 'INTRO' but you should definitely take a look. We're based in NYC and London so you San Fran kids haven't seen us yet. INTRO is similar to Glancee and Highlight in that its an ambient location app (no check ins and no battery drain) that shows the connections to those around you (but uses LinkedIn, Twitter and Foursquare as well as Facebook connection overlaps) but is focussed more on the business networking angle. So more like a LinkedIn as these are to Facebook.
It's also different in that you can specify exactly who you're looking for. eg. a graphic designer or a co-founder (we've actually found our own investors on it!) and it will find them and show you the social connections (solves a problem for many startups). It also requires that you Reach Out and Accept each other before you can chat - thus avoiding spam.
There will also be a special SXSW app coming in the next week.
Here's the current version of INTRO - http://itunes.apple.com/app/intro-business-networking/id479925051?mt=8
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LikeAnthony Erwin I just tried Intro. It's not nearly as nice as Highlight. I'll be happy to show you why at SXSW.
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LikeRobert Scoble Thanks Robert! I don't think you tried the latest ver (1.5) which literally just came out. It's a complete overhaul and is much nicer. Would love to hear your opinion!
We're really a bit different than Highlight (which I like too although have only ever had 1 match in NYC and London) in that we focus on matching you to who you're 'looking for' for business rather than just who's here now. It's less about immediacy and more about 'who did I miss that I shouldn't have' (although works in both use cases). In INTRO matching often supersedes location, with its unique 'looking for' feature - which is great for startups building their team. It's about expanding your business network then sending those new contacts back to LinkedIn (or elsewhere). Also from user feedback they prefer to have to Accept someone before they're sent Chat messages - as these people are essentially strangers. But with a more social app like Highlight that might be fine - but not as much so for business (outside of Tech and SXSW I guess!) Also they want to be able to Delete people so they don't keep seeing them over again (which Intro allows).
Would really appreciate thoughts on new ver - thanks again!
Love to meet up at SXSW - I've Reached Out to you on INTRO ;-)
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LikeYour'e missing Nixter
www.nixter.com
We're launching on SXSW also.
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LikeOoh, too bad you missed a good one: Kismet. If you want the balance between useful and freaky, you should check them out (http://getkismet.com). They launched at Women 2.0, and seem to strike the right balance that Glancee and Highlight don't quite get right.
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LikeBanjo actually has (and had) a messaging capability/feature.
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Like2 folks standing next to each other at a party, staring at their phones, reading about each other. Does that not strike anyone else as completely bizarre?
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LikeDarryl Wright believe me, it's not. I've done it dozens of times. Every time I've learned something unexpected about someone standing right in front of me. This is why the app is so viral. You show it to people and they want it too, so they know more about you. Like I said, for many people this will be over the freaky line but when you try it it's life changing. I will never give this app up now and, indeed, want even more details to show up.
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LikeRobert Scoble Curiosity got the better of me so I've opted for Glancee because they've got an Android app and because I find the Pinterest/Jackthreads interface design look very appealing.
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LikeDarryl Wright Robert Scoble Glancee wins as Highlight isn't available on the Canadian App Store. You going to shut out all the Canadians down at SX?
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LikeAlastair Jarvis Robert Scoble Though the app is great and well-constructed I still haven't really found a use case for it outside of mere curiosity. And now I am seeing the same people all the time so that is waning as well. But I can imagine down at SX it would be an amazing tool.
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LikeYeah...I get it...but ultimately these apps face a massive problem. People have to be "available" at the same time, and within a specific location to work - it's the color problem repeated all over again. It's not going to happen.Check out http://www.meeteor.com/sxswMeeteor helps you cut through the noise, and meet people you can establish a real connection with. The power of the service is that the best person you should connect with at SXSW doesn't have to be 50 feet away, and also free at the same time.
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LikePhilip Cortes That's wrong. I am always on the system even when not available, but, honestly, I'm always available to text with you. Meeteor is nice, but it's not even close to the same kind of thing.
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LikeRobert Scoble Fair enough - I'm all for someone figuring this space out. Services focused on Manufacturing Serendipity are going to be the breakouts in 2012 for sure, and it's awesome that you're covering it. I hope one of these services gets critical mass at SXSW in such a way that it carries into April, May, June in other locations. The geolocation barrier is massive...and with 3 apps launching in the same space, the population will be further fragmented. That will reduce the chance that one gets the critical mass it needs to work properly - but hopefully with your backing one of these will overcome that problem!
We're betting on web first, build a large user base, then leverage it into mobile. Might be wrong though!
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Likehttp://www.meeteor.com/sxsw - corrected link.
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LikeWANT! Thanks for breaking down the differences, as you see them, and your thorough review. "The freaky line" - true, true!
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LikeGreat stuff! The new wave of apps are really razing the bar and are definitely the next step in social introductions. Both Glancee and Highlight look like they are stealing the rug from under Bump which was a good idea in the early days but hasn't evolved. I have to agree with Robert Scoble that there does need to be a feature save the info to the contact list. Taking a cue from Stu Bradley 's comment, it would be great if you're Glancee/Highlight profile indicates what you like to drink!
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LikeIn person is the best (only?) way to contact the Scobleizer anyway. His Twitter feed moves to fast to actually read - and that was a year ago at TNW 2011. God only knows what his email inbox is like. Probably growing quicker than Wikipedia... ;)
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LikeMark McAndrew I can read the feed when it's on my big monitors. I usually use lists, though. They move a lot slower.
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LikeThe best way to get talking to the people next to you at parties is to get yourself a cold beverage and say hello.
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LikeStu Bradley but you gotta give it to 'em...it's pretty cool to also know that you went to the same school, or share a few friends in common as an ice breaker, no?
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LikeStu Bradley Absolutely NOT true. Why? Well, one year at the World Economic Forum I found myself talking to Peter Piot. Who is he? Well, I didn't know other than he was there with the Bill and Melinda Gates Foundation and I could tell he was very smart, just by talking with him. Later I Googled him and found out he discovered the ebola virus http://www.un.org/ga/aids/PeterPiot.html
I wish I had known that at the time. Since using Highlight and Glancee I've had dozens of such "discoveries" which lead to better conversations. "Oh, how do you know Ron Conway?" Etc etc. Stuff that you will NEVER learn just by going up to someone and talking to them.
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LikeRobert Scoble Stu Bradley I completely, completely agree with Scoble on this one. Commonalities drive rapport.
Random conversation has a 50/50 chance (AT BEST) of uncovering the social overlap you need to build that rapport. Why leave it to chance when you could build better, more meaningful relationships with the people you meet in life with just a little more information before you start talking.
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LikePhilip Cortes Robert Scoble Stu Bradley I really great feature for this app might be the ability to do the opposite and actually flag people in the room with which you are likely to profoundly disagree. That way you can avoid them or engage them (if you're entertained by that sort of thing).
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LikeDarryl Wright Philip Cortes Robert Scoble Stu Bradley Great ida, Darryl. Or even this: display the people in the room that don't just like what you like, but also dislike what you dislike — this often seals many relationships. I've been wanting to make an app with this functionality for some time. It is the key triangulator for matching best results.
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LikeConversation from Facebook
Cons for highlight - its not available internationally, glancee is