Apple has historically shied away from social media, but recently started to leverage it more with the adoption of Snapchat and Twitter as a way to get the word out about Apple Music and App Store apps.
Today the company has expanded that further, offering support for Apple Music over Twitter via a new @AppleMusicHelp account.
Between 6 AM and 8 PM PDT, you’ll be able to get help with Apple Music specific questions, though the account will direct you to its normal support page for any other queries.
@AppleMusicHelp why does it take seconds to change tracks when Spotify feels instantaneous ?
Thanks.
[current subscriber to Apple Music]— Nik Burns (@nikburns) October 14, 2015
The account only has a few tweets so far, but it’s already happily helping out users with issues this morning.
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It’s likely we’ll see other Twitter accounts from Apple in the future, as it slowly brings more of its services onto social media.
➤ Apple Music Help [Twitter, via 9to5Mac]
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