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Building the best self-service experience for your customers

Thursday, December 3, 2020

Building the best self-service experience for your customers

Your customers want solutions fast and studies prove that customers prefer a DIY approach over contacting a support agent. This exclusive session brought to you by the Zendesk for Startups team will help you quickly get started on scaling your support channel, building an effective self-service solution, and how to measure success.

Expert

  • Ittai Geiger, Startup Sucess Manager at Zendesk, is a Data focused Customer Experience, Marketing and Operations Leader with an expertise in analyzing and improving team productivity, developing effective customer retention and adoption strategies. He is an expert in fostering a strong inclusive culture through Emotional and Social intelligence. Ittai is also an Actor, Comedian, and Voice Actor with a passion for aviation, automobiles, motorcycles, and all things motorsports.

About

Every customer counts when you’re starting up. Zendesk, a service-first CRM company, is passionate about the startup community and helping organizations like yours be there for their customers. They give you the tools you need to deliver a better experience for your customers and prospects now and connect you with an exclusive startup community to help you grow strategically for the future.

Events

Our curated events calendar welcomes industry veterans alongside fast-growing startups. Connect with Google, Salesforce, Amazon, and over 50 startups in residence.