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This article was published on October 30, 2013


Noticed your new Dell laptop smells like cat urine? You’re not alone

Noticed your new Dell laptop smells like cat urine? You’re not alone Image by: Justin Sullivan
Owen Williams
Story by

Owen Williams

Former TNW employee

Owen was a reporter for TNW based in Amsterdam, now a full-time freelance writer and consultant helping technology companies make their word Owen was a reporter for TNW based in Amsterdam, now a full-time freelance writer and consultant helping technology companies make their words friendlier. In his spare time he codes, writes newsletters and cycles around the city.

catDid you recently purchase a new Dell laptop that has an odd smell to it? If yes, you may not be alone. A thread that’s quickly growing on the Dell support forums has users reporting that their laptops have an odd smell, one that is reminiscent of cat urine. (Yes, we kid you not.)

The thread — which is now over six pages long — has a slew of posts from customers who report that after purchasing a Dell 6430u and detecting a strong odor from the machine, they started suspecting their cats of spraying on the laptop. One customer apparently even went so far as to put down the cat to get rid of the “unbearable” stench.

Dell has acknowledged the problem, but says it is “not a health hazard” nor is it caused by a feline. The company says it will have a fix for the issue soon — we can only imagine what that will actually be.

➤ New 6430u smells awful [Dell support]

Headline image via Justin Sullivan/Getty Images