This article was published on October 30, 2013

Noticed your new Dell laptop smells like cat urine? You’re not alone


Michael Dell Addresses Oracle Open World Conference

SAN FRANCISCO, CA – SEPTEMBER 25: Dell CEO Michael Dell delivers a keynote address during the 2013 Oracle Open World conference on September 25, 2013 in San Francisco, California. The week-long Oracle Open World conference runs through September 26. (Photo by Justin Sullivan/Getty Images)

Image Credits Credit: Justin Sullivan

catDid you recently purchase a new Dell laptop that has an odd smell to it? If yes, you may not be alone. A thread that’s quickly growing on the Dell support forums has users reporting that their laptops have an odd smell, one that is reminiscent of cat urine. (Yes, we kid you not.)

The thread — which is now over six pages long — has a slew of posts from customers who report that after purchasing a Dell 6430u and detecting a strong odor from the machine, they started suspecting their cats of spraying on the laptop. One customer apparently even went so far as to put down the cat to get rid of the “unbearable” stench.

Dell has acknowledged the problem, but says it is “not a health hazard” nor is it caused by a feline. The company says it will have a fix for the issue soon — we can only imagine what that will actually be.

➤ New 6430u smells awful [Dell support]

Headline image via Justin Sullivan/Getty Images

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