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This article was published on March 19, 2014

    UK mobile operator EE is down for many users due to network issues [Updated]

    UK mobile operator EE is down for many users due to network issues [Updated]
    Ben Woods
    Story by

    Ben Woods

    Europe Editor

    Ben is a technology journalist with a specialism in mobile devices and a geeky love of mobile spectrum issues. Ben used to be a professional Ben is a technology journalist with a specialism in mobile devices and a geeky love of mobile spectrum issues. Ben used to be a professional online poker player. You can contact him via Twitter or on Google+.

    Update March 20 09:25 GMT: A spokesperson for the company sent an update to let us know the problem has been fixed. If you’re still not seeing any signal, try switching your device off and on again. 

    Last night’s technical issue that caused a small proportion of our customers to experience problems with their signal has been resolved and all customers are now receiving a normal service. We apologise for the inconvenience caused to those customers affected.

    UK mobile operator EE is currently experiencing problems, preventing some people from using their phones for calls, texts or data.

    The problem appears to be affecting users in a number of locations across the country, according to downtime monitoring service DownDetector.

    EE_Down

    Naturally, users have also taken to Twitter to lodge their displeasure at the situation.

    “We have an issue with the EE network at the moment which may be causing some problems. We’re really sorry to anyone this is affecting, and we’re working hard to resolve it as fast as we can,” a company spokesperson told TNW.

    We’ll let you know if we get any updates on the situation, in the meantime you can keep in touch with EE via its Twitter account or you can let us know if it’s down for you (and keep up with all our news) via our Facebook page.