This article was published on February 21, 2018

Twitter users cry foul when asked to verify their identities

Twitter users cry foul when asked to verify their identities

Some Twitter users woke up to an unpleasant surprise this morning: Upon attempting to access their Twitter accounts, they were told they were temporarily locked out of their accounts.

Shortly after this, the hashtag #TwitterLockout began trending, as users began to complain of being censored or persecuted by the site.

That wasn’t all of it. Upon logging in, they discovered they had lost a number of followers. Some users have speculated that the loss of follower numbers is part of a “bot purge.”

The crux of the complaint appears to be that many of the affected users were politically conservative, meaning it appeared that the site was censoring or otherwise going after a certain group in particular.

Others were more circumspect:

Twitter, for its part, insists that the request is not politically motivated. According to a Twitter spokesperson:

Twitter’s tools are apolitical, and we enforce our rules without political bias. As part of our ongoing work in safety, we identify suspicious account behaviors that indicate automated activity or violations of our policies around having multiple accounts, or abuse. We also take action on any accounts we find that violate our terms of service, including asking account owners to confirm a phone number so we can confirm a human is behind it. That’s why some people may be experiencing suspensions or locks. This is part of our ongoing, comprehensive efforts to make Twitter safer and healthier for everyone.

Judging by their own phrasing, this is part of a larger campaign by Twitter to eliminate automated accounts, which have been a massive problem for the platform in recent months.

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