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This article was published on December 8, 2015


Snapchat is down for some users, try not to freak out

Snapchat is down for some users, try not to freak out
Amanda Connolly
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Amanda Connolly

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Amanda Connolly is a reporter for The Next Web, currently based in London. Originally from Ireland, Amanda previously worked in press and ed Amanda Connolly is a reporter for The Next Web, currently based in London. Originally from Ireland, Amanda previously worked in press and editorial at the Web Summit. She’s interested in all things tech, with a particular fondness for lifestyle and creative tech and the spaces where these intersect. Twitter

Snapchat appears to be down for some users in Europe, Australia and the US today. The error message reads “Could not refresh. Please try again later” as the app is unable to load new posts.

The ephemeral messaging service acknowledged the issue, assuring users it’s working on a fix.

https://twitter.com/snapchatsupport/status/674156829551783940

However, some folks can’t really handle life without Snapchat, even if it is just temporary.

https://twitter.com/_onamissean/status/674170813520723968

Update (16:45 GMT):

While the app is still down for some users, a Snapchat representative has told TNW:

We are working hard to solve this issue as quickly as possible and are very sorry for the inconvenience this is causing our community and partners.

Update 2 (22:49 GMT):

Snapchat has sent a second statement, confirming resolution:

We’re happy to share that as of 12:06 pm PT, the outage that prevented some Snapchatters from posting and viewing Snaps and Stories have been resolved. We apologize for the frustration this caused, and we are working hard to prevent future outages.

Snapchat not working [Twitter]

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