This article was published on June 7, 2011

Skype down. Again. [Updated]


Skype down. Again. [Updated]

Yes, it seems that Skype is down yet again. Users are reporting apps crashing, and those who can get connected don’t seem able to be able to send messages successfully to the few people they see as online.

The cause of this latest outage for the VoIP service is as-yet unknown but we’re investigating. It’s just two weeks since a major outage forced users to apply a fix to their apps in order to get up and running again. It doesn’t appear that this fix works this time.

Skype has just issued a tweet saying and blog post saying:

A small number of you may have problems signing in to Skype. We’re investigating the cause, and hope to have more details to share soon.

Should you blame Microsoft?

No – while Skype is being acquired by Microsoft, the deal isn’t completed and isn’t set to be until the end of the summer, so there’s no need to direct your fury at Steve Ballmer and co just yet.

Update:

Still no word from Skype on what’s happening here and when it will be resolved. If you’re looking for an alternative to Skype, here are some suggestions.

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Update 2:

Skype has announced that the problem has been identified:

A configuration problem has meant that some of you have been disconnected from Skype.

We’ve identified the cause of the problem, and have begun to address it. If you’ve been affected, you should start to see improvement in the next hour or so. You shouldn’t need to manually sign back in to Skype – it should reconnect automatically when it’s able to do so.

We apologise for the disruption to your conversations.

Update 3:

Another update from Skype states that things are beginning to return to normal:

We are continuing to address today’s problems, and are seeing indications that the situation is improving.

If you were disconnected from Skype earlier, you shouldn’t need to manually sign back in to Skype – it should reconnect automatically when it’s able to do so.

We apologise for the disruption to your conversations.

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