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This article was published on September 4, 2008


    Rebtel no longer blocked by O2, noisy approach payed off

    Rebtel no longer blocked by O2, noisy approach payed off
    Ernst-Jan Pfauth
    Story by

    Ernst-Jan Pfauth

    Ernst-Jan Pfauth is the former Editor in Chief of Internet at NRC Handelsblad, as well as an acclaimed technology author and columnist. He a Ernst-Jan Pfauth is the former Editor in Chief of Internet at NRC Handelsblad, as well as an acclaimed technology author and columnist. He also served as The Next Web’s blog’s first blogger and Editor in Chief, back in 2008. At De Correspondent, Ernst-Jan serves as publisher, fostering the expansion of the platform.

    About a week ago, I reported about Rebtel, a Luxembourg and Sweden-based start-up that provides cheap international mobile calls, had been blocked in Germany by operator O2. It didn’t look like it was going to be an easy fight for O2, as Rebtel blogger Alexander Drewniak wrote a post in which he promised Rebtel would fight back as hard as they could. Of course Alexander asked for help from the crowd, in the form of complaining by the operator. The crowd did so, and.., victory is Rebtel’s:

    Without your personal support, blogging, Tweets, Diggs, Facebook status messages, emails to O2’s CEO and phone calls to their support staff we could never have made our voice loud enough for O2 to hear us. With the Rebtel community being able to come to terms with O2 on this matter we have proved that together we are strong. We held our ground and the persistency surely paid off.

    So guess what, in these times, it sure pays off to make a lot of noise via the web and email. You’ll even get a giant like O2 on its knees.

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