It’s not just you: Google Drive is having issues [Update: Fixed]

If you’re having trouble accessing your Google Drive files, know that you’re not alone. Several users on social media are reporting issues with the cloud service:

@googledrive Files not loading & I'm not the only one: https://t.co/FIzvOUfomS Any ETA on fix?

— m (@radmilibrarian) January 17, 2017

Any problem with Google Drive? Seems like very slow now, accessing with Chrome and Firefox. No problem with other websites.

— Mas Yud (@darmakurnia) January 17, 2017

is Google Drive lagging for anyone else? I can't get folders to open. constant loading screen.

— Laura Briscoe (@magistrabriscoe) January 17, 2017

According to Down Detector, the issues started around 11:08 AM EST, and seem heavily concentrated in pockets of the United States. Google has acknowledged the reports and says it is working to investigate the issue. It also notes that its Keep and Classroom software may be affected as well.

We’ll keep you updated as service is restored.

Update 5:20 PM EST: Service has now been restored.