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This article was published on February 18, 2016


Microsoft releases firmware updates to pacify ‘Surfacegate’ complaints

Microsoft releases firmware updates to pacify ‘Surfacegate’ complaints Image by: Napier Lopez
Amanda Connolly
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Amanda Connolly

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Amanda Connolly is a reporter for The Next Web, currently based in London. Originally from Ireland, Amanda previously worked in press and ed Amanda Connolly is a reporter for The Next Web, currently based in London. Originally from Ireland, Amanda previously worked in press and editorial at the Web Summit. She’s interested in all things tech, with a particular fondness for lifestyle and creative tech and the spaces where these intersect. Twitter

Microsoft has released new firmware updates that it says will solve the power problems that users have been reporting with the Surface Book and Surface Pro 4.

Dubbed ‘Surfacegate,’ users have been kicking off about the problems on forums and social media in recent months so Microsoft was obliged to solve the issues before things got out of hand. Everyone remembers Apple’s antenna issues with the iPhone 4s.

The updates address stability issues for both devices, and also specify a solution for power management and Intel driver problems.

Microsoft’s Surface chief, Panos Panay, says the company is “committed to continuing to improve Surface” and that he used the users’ complaints on forums and blogs in order to come up with the most recent improvements.

The updates are being rolled out in stages to both devices so if users have not yet received them, they should be available soon.

An update on Surface Pro 4 and Surface Book [Microsoft]

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