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This article was published on October 5, 2013


Microsoft can recycle your Outlook.com email address if your account becomes inactive

Microsoft can recycle your Outlook.com email address if your account becomes inactive
Jon Russell
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Jon Russell

Jon Russell was Asia Editor for The Next Web from 2011 to 2014. Originally from the UK, he lives in Bangkok, Thailand. You can find him on T Jon Russell was Asia Editor for The Next Web from 2011 to 2014. Originally from the UK, he lives in Bangkok, Thailand. You can find him on Twitter, Angel List, LinkedIn.

mailMicrosoft is under fire for failing to adequately warn users that their Outlook.com email address could be recycled if it becomes inactive.

The company’s Service Agreement tells users to sign in “a minimum of every 270 days” or their account may be cancelled and their data deleted. However, there’s more: Microsoft tells PC World that inactive user accounts are “made available again” for any user to register 360 days after deletion. That’s not listed in the Service Agreement, although it is mentioned on some Microsoft forums.

Yahoo was criticized for recycling user email addresses this summer, with privacy groups claiming the move was aimed at wooing users at the expense of possible security issues for those whose email addresses are unknowingly lost to others. Microsoft, though, appears to be enabling this without properly informing its users.

➤ Microsoft is quietly recycling Outlook email accounts [PC World]

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