This article was published on October 11, 2016

KLM launches free in-flight newspaper app


KLM launches free in-flight newspaper app
Matthew Hughes
Story by

Matthew Hughes

Former TNW Reporter

Matthew Hughes is a journalist from Liverpool, England. His interests include security, startups, food, and storytelling. Follow him on Twi Matthew Hughes is a journalist from Liverpool, England. His interests include security, startups, food, and storytelling. Follow him on Twitter.

Dutch flag-carrier KLM has launched a smartphone app that allows its passengers to read a range of newspapers mid-flight for free.

The KLM Media App is available for Android and iOS, and boasts thirteen different publications. These are a range of Dutch and international publications, and include the following:

  • Le Monde
  • The Wall Street Journal
  • USA Today
  • Die Welt
  • El Pais
  • De Telegraaf
  • China News Weekly
  • International New York Times
  • Financial Times
  • China Times
  • Financieele Dagblad
  • Volkskrant
  • Trouw

The KLM Media App also includes the airline’s own in-flight magazine, Holland Herald. According to KLM, more publications will be added in the future.

Complimentary newspapers are a common amenity offered by full-service airlines. The move to paperless makes a lot of sense. From the customer experience perspective, it means that it will never run out of copies of a given newspaper. It will also reduce the amount of trash left behind after a flight, and thereby reduce the time needed to clean a plane.

In general, an increasing number of airlines are taking a BYOD-approach to passenger entertainment. A number of carriers now allow customers to stream a range of movies and TV shows directly from their own devices.

It follows that this approach would be extended to the humble complimentary newspaper.