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This article was published on October 31, 2012


    Eventbrite and Survey Monkey buddy up to improve user feedback for events

    Eventbrite and Survey Monkey buddy up to improve user feedback for events Image by: Patrick Smith
    Jamillah Knowles
    Story by

    Jamillah Knowles

    Jamillah is the UK Editor for The Next Web. She's based in London. You can hear her on BBC Radio 5Live's Outriders. Follow on Twitter @jemi Jamillah is the UK Editor for The Next Web. She's based in London. You can hear her on BBC Radio 5Live's Outriders. Follow on Twitter @jemimah_knight or drop a line to [email protected]

    SurveyMonkey, the online survey company and Eventbrite, the ticketing and events firm, have partnered to provide a better method for feedback.

    The hope is that the integration of these two services will provide ways for organizers to collect feedback and suggestions from attendees that may improve future events.

    The new service has been made available through Eventbrite’s API and means that attendees can be polled on anything from wine preferences before an event to finding out about skills learned at an event or things that could be better. According to Eventbrite, this should help organizers tailor their plans.

    Simple service

    To launch a post-event survey, Eventbrite users can log-in to their dashboard, select the desired event and use a simple online process to create and distribute a survey of their choice to attendees. Additionally, the companies created four new event feedback templates to help smooth the process.

    Founded in 1999, SurveyMonkey helps customers collect more than 1.5 million online survey responses every day. Its customers include 99 percent of the Fortune 500, academic institutions, small businesses, HR departments and neighborhood soccer leagues around the world.

    Eventbrite helps people plan, promote, and sell out any event and has processed over $1 billion in gross ticket sales. The company has also been working on integration with Apple’s passbook to make access to events via mobile that bit easier for those who no longer print their tickets.

    The service is available from today so those with an Eventbrite account can try it now.

    Image Credit: Patrick Smith / Getty Images