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This article was published on August 19, 2010


    Company sued for renaming dissatisfied customer: Mr. Stupid Person.

    Company sued for renaming dissatisfied customer: Mr. Stupid Person.
    David Reinhardt
    Story by

    David Reinhardt

    David is a London based technologist working for BSG (UK). He likes to think about how people and organisations get the most out of emerging David is a London based technologist working for BSG (UK). He likes to think about how people and organisations get the most out of emerging technologies. You can find him on his blog and Twitter.

    Ha’aretz is reporting that mobile network Partner is being sued by a former customer for addressing his bills to “Mr Stupid Person”.

    The customer, Samir Samchayev, decided to cancel one of his lines with the network after a spate of technical issues. It seems that the next bill received was addressed to Mr Stupid Person. Samchayev checked his account on the website and the same customer name appeared. Samchayev is suing for defamation. The network are claiming only Samchayev or someone with his login credentials could’ve made the change.

    Of course, it’s something that anyone who has ever done any customer service or helpdesk support has been tempted do. Most people just stop at tempted.