Microsoft tries out refunding unwanted games for Xbox One

Microsoft tries out refunding unwanted games for Xbox One
Credit: 360b /

Microsoft is testing a new refund feature for Xbox One and Windows 10, meaning you might not have to be stuck with your ill-advised impulse purchases forever.

Pictures of the announcement started surfacing on Reddit a few days ago. Called “self-service refunds,” the service aims to “provide a quick, simple way of returning a digital product.”

The terms of refunds are almost identical to those on Steam. According to the same Reddit post, all games have to be returned within two weeks of purchase. Gamers must not have played them for more than two hours.

At the moment, this test is only for some Windows Insider members, essentially the alpha stage. According to a statement provided to Kotaku by Microsoft:

We’re always looking for new ways to improve the customer experience and regularly release new features into the Insider Program to encourage and foster fan feedback, which helps us test and refine features before they reach general availability.

There’s a chance it could never see wide release, but considering the positive response to Steam’s refund policy (we liked the idea), it seems likely.

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