All stories by Tom
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Level-up your customer service with these 4 dynamite strategies
The strategies Hourly uses to deliver the highest level of customer service to customers — copy them and make your own ...
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4 ways to get your team to embrace feedback culture
Feedback can help employees and leaders get better insights into how their performance affects the bottomline — so everyone ...
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3 lessons for tech startups I learned from working in construction
Plan ahead meticulously, never forget what real work looks like, and always evaluate people’s work, not their personality. ...