All stories by Mark
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Customer experience is about emotion, not technology
The most amazing event of my life? This is, so far, undoubtedly the birth of my son. The whole experience did something strange ...
Mark is Vice President of Marketing in Europe, Middle East, and Africa at SAP Customer Experience, part of SAP SE. He is a modern marketer with a passion for digital, innovation and everything related to customer experience. Mark is a regular keynote speaker, loves sharing his story around delivering an exceptional customer experience, and adds the human element to today’s technology focused world.
The most amazing event of my life? This is, so far, undoubtedly the birth of my son. The whole experience did something strange ...
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